Complaints & Cx Insight Lead (Hybrid) (Queensland)

05 Nov

Envest Direct Agencies

Queensland

05 Nov

Envest Direct Agencies

Queensland

Envest Direct Agencies (EDA) in Maroochydore is seeking a Complaint Lead to own complaints management, guide complex matters and turn feedback into action across the business.
You'll coach complaint handlers, monitor quality and compliance, analyse trends and work with leaders to improve processes and customer outcomes.
This role offers a hybrid work arrangement, a market-competitive salary with a potential annual bonus, and a supportive culture that values customer outcomes.
#J-*****-Ljbffr

📌 Complaints & Cx Insight Lead (Hybrid) (Queensland)
🏢 Envest Direct Agencies
📍 Queensland

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