Cx Transformation Leader: Ai, Automation & Change (Melbourne)

05 Nov

The Coles Group

Melbourne

05 Nov

The Coles Group

Melbourne

The Coles Group in Melbourne is seeking a senior CX Transformation lead to own the transformation operating model and continuous improvement agenda. You will translate priorities into transparent narratives, drive adoption and simplify governance using digital tools, automation and AI.
This role focuses on building portfolios, improving data quality, dashboards and decision support, and developing playbooks, onboarding and coaching to strengthen transformation capability.
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📌 Cx Transformation Leader: Ai, Automation & Change (Melbourne)
🏢 The Coles Group
📍 Melbourne

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