Technical Business Analyst – Clinical Integration (Health Manager Level 3)
Bring your healthcare systems expertise to a Technical Business Analyst role connecting critical clinical systems across NSW, with hybrid flexibility, an ADO each month and benefits that support you beyond work.
Permanent Full Time
Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
Attractive salary, from $137,525 + 12% Super + 17.5% annual leave loading
Applications Close: 11:59pm,16 November ****
Join the Team
Be the connection between complex business needs and the technology that supports healthcare across NSW.
As a
Technical Business Analyst
within Clinical Repositories and Integration Services (CRIS), you'll work alongside Solution Architects, technical teams and key stakeholders to
turn complex requirements into clear, practical solutions.
From requirements and solution designs to interface specifications and technical documentation, y
ou'll bring clarity and structure to critical clinical integration services
, helping our technical specialists focus on what they do best: designing, engineering and delivering great solutions.
In this role, you will:
Elicit and define
business and technical requirements using workshops, process mapping, data and system analysis, workflow analysis and stakeholder engagement.
Translate
complex business and user needs into EPICs, user stories, functional and non-functional requirements, process maps and specifications that support technical design and build.
Develop
current and future state process maps, high-level technical solution designs, interface specifications and supporting system documentation.
Lead
technical workshops and collaborate with NSW Health stakeholders, technology suppliers, Solution Architects, engineers,



testers and support teams.
Strengthen
requirements traceability and documentation governance, ensuring technical artefacts remain accurate, current and consistent across the solution lifecycle.
Support
benefits realisation by assessing whether initiatives have achieved intended outcomes, capturing lessons learned and recommending improvements.
About You
We're looking for a Technical Business Analyst who combines
strong healthcare systems knowledge
with the ability to turn complex business and technical needs into explicit, actionable requirements:
Extensive
business analysis
experience in
healthcare systems
within a large, complex service organisation.
Experience applying business analysis tools and techniques across the
software development lifecycle
and project delivery methodologies.
Strong understanding of
clinical workflows
and information flows between healthcare systems.
Ability to explain how these workflows and data flows shape requirements and interface specifications and inform the assessment of impacts on clinical users.
Demonstrated ability to
translate healthcare needs
into requirements that supported technical delivery.
Ability to
facilitate workshops, influence stakeholders and communicate complex information
clearly to audiences ranging from technical specialists to executives.
Sound understanding of
integration,



workflow and content management
technologies and how they support connected healthcare systems. Practical experience working in Agile and/or PRINCE2 delivery environments.
Experience defining requirements for solutions using
Microsoft technologies
such as SharePoint, Dynamics, Power Apps, SQL Server, .NET, Power BI and SQL Reporting Services.
Relevant
qualifications and accreditation
, or
equivalent demonstrated experience
.
CCBA or CBAP
accreditation through the International Institute of Business Analysis will be highly regarded.
What's in it for You?
At eHealth NSW, our
benefits
are designed to provide you with the flexibility, growth and support when you need it.
Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.
Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions everyday. Learn more about
us at eHealth NSW
Learn More About Us
Find out
how we hire
at eHealth NSW
Check out our
diversity and inclusion
commitment
This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful
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📌 Technical Business Analyst (Sydney)
🏢 eHealth NSW
📍 Sydney