Analyze and document existing business processes (AS-IS), conducting interviews and workshops with HR, Finance, Security, Operations, Localization, IT, and other departmentsIdentify undocumented workflows, manual tasks, bottlenecks, duplicated efforts, and gaps in information flowMap business processes, define process owners, stakeholders, inputs and outputs, and dependencies between corporate systemsDesign optimized future-state processes (TO-BE), identifying opportunities for standardization, efficiency improvements, and automationGather, analyze, document, and align business and functional requirements across multiple stakeholdersDefine integration scenarios between Jira and other enterprise systems, including data flows, automated actions, and error handlingTranslate business requirements into actionable specifications for the Jira team, contribute to solution discussions, and validate delivered changes against acceptance criteriaMaintain process documentation, workflow maps, and a prioritized backlog of corporate process improvementsRequirementsExperience as a Business Analyst, Business Systems Analyst, or Business Process Analyst on complex internal process automation projectsStrong ability to independently analyze, map, and redesign business processes using AS-IS / TO-BE methodologiesProven experience gathering and aligning requirements across multiple independent business functionsUnderstanding of enterprise system integrations, including APIs, event-driven communication, data exchange, and error handlingAbility to define business and functional requirements, integration scenarios,



and clear acceptance criteriaHands-on experience with Jira and a solid understanding of workflows, automation, and task managementStrong analytical and problem-solving skills, with the ability to bring structure to ambiguity and propose practical solutionsExcellent communication and facilitation skills, including experience navigating complex discussions and building alignment across teamsExperience with Jira Service Management, Jira Data Center, and Atlassian AutomationInvolvement in enterprise Jira migrations or business process transformations during new platform implementationsUnderstanding of HR, Finance, Procurement, Access Management, and Employee Onboarding / Offboarding processesExperience developing enterprise process catalogs and process documentation standardsThe opportunity to work on large-scale products and contribute to their developmentA flexible work environment built on autonomy, ownership, and trust, without micromanagementThe option to work fully remotely or from a modern officeMedical insurance coverage in countries where the company operatesAn annual $2,000 advantages allowance after the probation period, which can be used for health insurance upgrades, language learning, and sports activitiesPartial reimbursement for professional training, courses, and participation in industry conferencesAccess to a corporate digital libraryCompany-funded weekly online sessions with a psychologistRelocation opportunities to countries where the company has offices, with relocation assistance available after the probation period, subject to approval
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📌 Business Process Analyst It & Data Development (Melbourne)
🏢 01.tech
📍 Melbourne