An experienced government Business Analyst who knows Home Affairs visa and citizenship systems, can manage vendor delivery, and turns business needs into working solutions.
And who knows Home Affairs and can work between the business and an external vendor.
Experienced, with around 15+ years in digital transformation
Learns complex environments quickly and works with little supervision
Works well with people and can link business, technical and vendor teams
Focused on users and outcomes
Must-have experience
Australian Government: has delivered programs inside agencies, ideally Home Affairs
Visa and citizenship knowledge understands visa programs, citizenship, and legislative change
Working with vendors: has worked with external delivery partners, including overseas providers
Core business analysis:



requirements, process maps (current and future state), gap analysis, impact assessments, and data mapping
Testing and release: has led user acceptance testing and supported release planning
Running workshops and turning business needs into transparent requirements
Managing risks and dependencies
Writing business cases, briefings for executives and specifications
Working within governance and delivery frameworks
Nice to have
Experience with the ETA App or Immi App, or with border and visa digital services
Experience with cyber and risk assessments.
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📌 Business Analyst (Canberra)
🏢 Coforge
📍 Canberra