At Mackay City Auto Group, we know our people are our greatest asset.
As one of North Queensland's leading automotive groups, we're proud of the robust culture we've built and the exceptional experiences we deliver to our customers and employees every day.
We're looking for an experienced and influential People & Culture Manager to join our Senior Leadership Team and help shape the future of our organisation.
This is more than an HR role.
It's an opportunity to be a trusted advisor, culture champion, and strategic leader who will drive people initiatives that support business growth while ensuring our values remain at the heart of everything we do.
Why join Mackay City Auto Group?
You'll join a business where:
People come first
Your voice matters at the leadership table
You can influence meaningful organisational change
Continuous improvement is encouraged and celebrated
As a key member of the Senior Leadership Team, you'll work closely with department leaders to build capability, strengthen culture, and create an outstanding employee experience across the business.
About the Role
Reporting directly to the Dealer Principal, you will lead all aspects of Human Resources across the organisation and play a key role in shaping our people strategy.
You will be responsible for creating a positive, high-performing workplace culture while ensuring compliance, capability development, and best-practice HR processes.
Key Responsibilities
Partner with leaders to deliver strategic HR initiatives aligned with business objectives
Lead recruitment, onboarding, and workforce planning activities
Provide expert advice on employee relations, performance management, and workplace matters
Foster a positive workplace culture built on accountability, respect, and engagement
Develop and deliver leadership and employee development programs
Drive succession planning and talent development initiatives




Ensure compliance with Fair Work legislation and employment obligations
Lead remuneration reviews, benefits administration, and recognition programs
Maintain accurate HR records and reporting
Conduct audits and identify opportunities for continuous improvement
Champion diversity, inclusion, wellbeing, and employee engagement initiatives
Contribute as a key member of the Senior Leadership Team in strategic planning and decision-making
About You
We're looking for a people-focused leader who combines strong commercial acumen with a genuine passion for developing people and culture.
You'll Bring
Proven experience in a Human Resources Manager or Senior HR leadership role
Strong knowledge of Australian employment legislation and HR best practice
Exceptional relationship-building and stakeholder management skills
Demonstrated success managing employee relations and workplace investigations
Experience influencing and coaching leaders at all levels
Strong recruitment, talent management, and performance development experience
A proactive, solution-focused approach to challenges
High levels of professionalism, discretion, and integrity
Excellent communication, facilitation, and conflict-resolution skills
Tertiary qualifications in Human Resources, Business, or a related discipline
What Success Looks Like
Be a trusted advisor to leaders
Strengthen employee engagement and retention
Build organisational capability
Foster a high-performance culture aligned to our values
Help create a workplace where everyone feels valued and supported
Mackay City Auto Group is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to succeed.
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📌 People & Culture Manager (Queensland)
🏢 Mackay City Auto Group
📍 Queensland