Customer Service Representative (Full-Time)Start Your Career Journey in Sydney with Avis Budget Group!
Dreaming of a role where every day brings something new?
Join us at ourSydney Airport location and help our customers with confidence and ease.If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.Full-Time role 38 hours per weekEntry-Level Opportunity with Full Training ProvidedGlobal Company with Career Growth PotentialAbout the RoleIn this role you will be the face of our brand!
You'll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.What you'll doEstablishing customer car rental needs by actively listeningReview in detail ABG's various add on's and services as to determine what may best suit the customerCommunicate rental procedures and guidelines effectivelyComplete rental bookings in a timely, effective and accurate mannerAnswering customer questions and inquiriesWant to see what the role looks like in action?
What We're Looking For:Afull and valid Australian driver's licenceAvailability to work arotating roster(including weekends, evenings, and public holidays)Experience incustomer service, retail, hospitality,



or salesis a plusAbility to work in afast-paced environmentwhile delivering exceptional serviceComfortable usingcomputer systemsto manage bookings and rental informationStrong attention to detail and ability to follow proceduresCompetitive hourly rate + loadings + performance bonuses5 Weeks of Annual LeaveWellbeing programincluding life insurance, discounted health cover & superannuation optionsAccess todiscounts on retail, fitness, cinema, and moreEmployee discountson car rentals across Avis Budget Group24/7 Mental Health Supportvia Employee Assistance Program (EAP)Comprehensive trainingto help you succeed and growWho We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose.
Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain.
We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
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📌 Customer Service Representative (Full-Time) (Sydney)
🏢 Avis Budget Group
📍 Sydney