We are seeking a friendly, qualified and highly organised Reception/Admin Staff Member to join our team.
About the role:
Hours:
Monday - Friday 8am-6pm.
As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience.
You will be responsible for providing excellent customer service, managing appointments, maintaining accurate patient records and supporting the day-to-day operations of the practice.
No previous experience is required!
We are happy to provide full on the job training for the right candidate.
Key responsibilities
Answering and making phone callsScheduling appointments and organising patient data using practice management softwareAnswering emails and organising the inboxMaintaining balanced and productive patient booksAnswering patient queries, making follow up calls and communicating between the clinician and patientAssisting the clinician in writing e-mails and lettersLiaising with other clinic services e.g. IT supportFollowing up on referrals and requests from dentistsProcessing payments
About you
No experience required,



but administrative, dental and endodontic experience is a plus.
Friendly with good phone mannerGood written and verbal communication skillsHelpful by nature, ready to assist patients in your best capacityGood problem-solving skills and willing to learn about the root canal processOrganised, punctual and task-orientedPositive attitude, a team player with integrity
Benefits:
Work in a friendly, close-knit teamFixed hours, no weekendsModern, well-equipped practiceClinic easily accessible by public transport - short walk from Bondi Junction StationFree macarons baked by Dr Chan, and occasional free dinners with the team
About us:
Jimmy's Endodontics is the practice of Dr Jimmy Chan, specializing in advanced root canal treatments, endodontic retreatments, and microsurgical procedures.
We are a caring and professional small team, who pride ourselves in our careful attention to patients' individualised needs.
#J-*****-Ljbffr

📌 Dental Reception/Administration Assistant (Sydney)
🏢 Jimmys endodontics
📍 Sydney