We are seeking a dedicated Medical Receptionist to join our healthcare team in Griffith NSW.
This is a crucial front-of-house position that serves as the first point of contact for our patients and plays a vital role in the smooth operation of our medical practice.
As Medical Receptionist, you will be responsible for creating a welcoming and professional environment whilst managing administrative tasks that directly support the clinical team and enhance patient experience.
This role is based on-site in Griffith NSW ****.What you'll be doingGreeting patients in a warm, professional and courteous manner upon arrival at the practiceManaging patient check-in and check-out procedures using medical practice management softwareScheduling and coordinating patient appointments, ensuring efficient use of clinical time and minimising patient wait timesProcessing patient registrations and maintaining accurate, up-to-date patient records and documentationHandling patient enquiries and directing calls to appropriate staff members or taking messagesManaging patient accounts,



processing payments and explaining billing and insurance matters where applicableMaintaining confidentiality of all patient information in compliance with relevant healthcare privacy legislationPerforming general administrative tasks including filing, photocopying and correspondenceSupporting the clinical team by ensuring medical supplies and reception areas are well-organised and stockedContributing to a positive and efficient practice setting through teamwork and skilled communicationYour skills and KnowledgeIdeal candidate will have the following attributes;Previous experience as a Medical Receptionist is desirable, but not essential.
We welcome all candidates with excellent customer service skills.You are passionate about providing an exceptional level of customer serviceCompassionate, empathetic and warm dispositionYou are a quick learner and focused on learning and developing your medical administration skillsA high standard of personal integrity –trustworthy, loyal and honest.An ability to maintain strict confidentiality regarding all patient and practice mattersExcellent organisational and time management skillsAble to work well independently, but also as part of a teamGreat attention to detailHave the ability to connect and interact with people of all ages, background and personalitiesEnjoy being part of a professional, happy and highly focused team
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📌 Medical Receptionist (New South Wales)
🏢 Kookora Surgery
📍 New South Wales