Barwon Water is seeking a CX Designer to join the Customer Centre.
You'll be hands-on at the intersection of customer experience, digital delivery and operations, translating insights into practical improvements that create impact on the community.You'll lead discovery, research, co-design and journey-mapping workshops, develop customer journeys and service blueprints, prototype solutions and measure outcomes to drive end-to-end improvements.
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📌 Cx Designer: Lead End-To-End Customer Experience (Geelong)
🏢 NIT
📍 Geelong