Zeno Group is the fiercely independent and global, integrated communications agency, born from PR.
We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications.
Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients.
Winner of the industry's most coveted awards including the
**** PRWeek U.S.
Outstanding Large Agency of the Year,
**** PRWeek Purpose
Agency of the Year,
**** PRWeek Global
Agency of the Year,
**** PRovoke Best
Large Agency to Work For in North America and a three-time winner
of PRWeek's Best
Places to Work.
Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity.
Zeno is a DJE Holdings Company.
Job Description:
Account Manager – Analyst Relations & Technology Communications
Location: Sydney or Melbourne
Level: Senior Account Manager / AM
The Opportunity
We're looking for an experienced Senior Account Manager/AM with a strong background in Analyst Relations (AR) and B2B technology communications to join our growing team.
The role will involve working closely with colleagues to deliver strategic analyst engagement programmes, strengthen relationships with influential industry analysts and help shape conversations around AI, cloud computing, cybersecurity and enterprise technology.
We're looking for someone who combines strong operational delivery with strategic thinking, understands the technology landscape and is confident managing multiple stakeholders across markets.
Key Responsibilities
Analyst Relations & Engagement
Support the delivery of an integrated Analyst Relations programmes for our clients
Build and maintain relationships with industry analysts, including Gartner, Forrester, IDC and regional specialist firms.
Coordinate analyst briefings, inquiries, executive meetings, roundtables and industry events.
Manage analyst outreach, scheduling, briefing materials, executive preparation and post-engagement follow-up.
Support major analyst research evaluations, including Gartner Magic Quadrants, Forrester Waves and IDC MarketScapes.
Strategy, Content & Intelligence
Monitor developments across AI, cloud, cybersecurity and enterprise technology.
Track analyst research, sentiment, competitive intelligence and emerging industry trends.




Translate complex technical information into clear, compelling analyst-facing content.
Develop briefing documents, executive summaries, engagement reports and strategic recommendations.
Identify opportunities to strengthen analyst understanding and perception of the client's technology leadership.
Regional Programme Management
Coordinate with EMEA and global colleagues to ensure consistency and share regional intelligence.
Maintain programme trackers, reporting dashboards, research calendars and engagement plans.
Support the planning and delivery of regional analyst events and major technology launches.
Manage timelines, deliverables and day-to-day client communication.
Experience & Skills
Essential
Approximately 4–6 years' experience in agency or in-house communications, ideally focused on B2B technology.
Demonstrated Analyst Relations experience, including direct analyst engagement and programme delivery.
Good understanding of enterprise technology, particularly AI, cloud computing, cybersecurity, infrastructure or data platforms.
Excellent project management, writing and stakeholder management skills.
Familiarity with AR platforms such as ARchitect by ARInsights.
Confidence engaging with senior executives and technical subject-matter experts.
Ability to manage multiple priorities in a fast-moving environment.
Highly Desirable
Existing relationships with analysts at Gartner, Forrester, IDC or regional analyst firms.
Experience supporting major analyst evaluations and research submissions.
Experience supporting analyst summits, executive briefings or technology events.
Strong understanding of generative AI, agentic AI and enterprise cloud trends.
Experience working with Google Workspace tools.
We're looking for someone who is:
Curious about technology – genuinely interested in AI, cloud and how enterprise technology is evolving.
Organised and proactive – able to manage a busy programme, anticipate needs and keep things moving.




Strategic in their thinking – able to look beyond individual tasks and understand the bigger business objective.
Confident with clients and analysts – comfortable building relationships and engaging with senior stakeholders.
Collaborative – enjoys working across teams, markets and time zones.
Strong on the detail – particularly when managing analyst-facing content, research and complex engagements.
#LI-CM1
#LI-hybrid
Our Culture, Perks and Values
Awards and client win's aside, it's our culture that really sets us apart from other agencies.
We are fiercely protective and supportive of our people, who are our greatest assets.
We invest heavily in training and career development, and we also work hard to ensure that work does not take over your life.
We set explicit boundaries and have many benefits in place to support your wellbeing.
Some of these include:
Flexible Working
Versatile work from home options all year round (with phone and internet allowance)
Finish at 4pm on Fridays all year round
Finish at 1pm every Friday before a public holiday
Change of Scene Week - $**** towards accommodation costs for you to work from a different location every year
Stopover Holiday Extension Three nights' accommodation paid if you are visiting a city with a Zeno office
Aussies Abroad anniversary trip with flights and accommodation to visit another Zeno APAC office
Leave
Anniversary leave day off
Birthday leave day off
Annual Zeno Day of Play - Day off to have fun
Bonus Christmas leave between Christmas and new year
Training
Zeno Fearless University - Internal Training Modules
Zeno Internal Training sessions - with regional and global leaders
External Training opportunities
Wellbeing
Self-Care Days (when you need to take a day to yourself, no doctor's note needed)
Headspace subscription
Employee Assistance Program counselling services
Our Values
At Zeno six core values underpin everything we do:
Fearless: We push ourselves and each other into the unexpected
Collaborative: We work together to get somewhere better
Entrepreneurial: We pave the way for our people to make big things happen
Inclusive: We are a place where everyone can be seen and valued as their true authentic selves
Kind: We communicate openly and directly, always acting with empathy
Ambitious: We aim high, determined to advance our individual and shared
goals

📌 Manager/ Senior Account Manager - Analyst Relations And Technology Communications (New South Wales)
🏢 Zeno Group
📍 New South Wales