Seek a Business Support Officer, to support the Director, Schools Digital Services and the Director, Business Change to help deliver efficient and coordinated divisional operations.
About the role
As the Business Support Officer, you will support the Director, Schools Digital Services and the Director, Business Change to help deliver efficient and coordinated divisional operations.
This is a varied and rewarding role that combines executive administration, governance support, business coordination and continuous improvement.
You will act as a central point for branch administration, ensuring high-quality support services are delivered in a responsive, accurate and professional way.
In this role, you will:
provide timely and accurate administrative support for executive business operations and decision-making
manage calendars, correspondence, meetings and workflows in line with organisational priorities
coordinate departmental briefings, ministerial briefs, Cabinet-related submissions and reporting
prepare agendas, coordinate papers, record minutes and monitor actions arising from meetings and committees
support governance and secretariat processes to enable effective committee and working-group operations
coordinate business support activities, including correspondence, records, purchasing, invoices, approvals and routine reporting
support staff events, meetings and forums, including venue coordination, accessibility requirements and technology arrangements
contribute to improvements in administrative practice, digital workflows and business operations.
This role will suit someone who is highly organised, proactive and confident working across a range of priorities while maintaining attention to detail and confidentiality.
What you'll bring
To succeed in this role, you will bring:
experience in executive administration or business support within a complex organisation
the ability to provide high-quality administrative and executive support in a multi-stakeholder environment
strong organisational skills, with the ability to manage competing priorities,



workflows and deadlines with limited supervision
well-developed written and verbal communication skills
sound judgement, discretion and the ability to handle sensitive information appropriately
experience supporting governance activities, including meeting coordination, minute-taking, action tracking, recordkeeping and compliance
strong interpersonal skills and the ability to build productive working relationships
proficiency in Microsoft 365 and experience using document and records management systems such as SharePoint
the ability to identify and implement practical process improvements using digital tools and available data.
Desirable
The following would be well regarded:
a qualification in business administration, management or a related discipline
experience working in the Victorian Public Service or another government environment
knowledge of public sector governance and records management requirements.
About us
The Department of Education works to support children, young people and families to build prosperous, socially engaged, happy and healthy lives.
Within the department, Schools Digital Services plays an important role in supporting effective digital and business operations across a dynamic and fast-paced environment.
We are looking for a capable and motivated Business Support Officer to join our team.
This is an excellent opportunity for someone who enjoys bringing order to complexity, providing trusted support to senior leaders, and contributing to a professional, collaborative and service-focused workplace.
Why join us
This is an opportunity to join a team where your contribution will be valued and your work will make a genu




ine difference to how the branch operates each day.
You will work closely with senior leaders, support important governance and administrative processes, and help create a well-organised, responsive and efficient working environment.
In return, you will benefit from:
an ongoing VPS3 opportunity in East Melbourne
meaningful work supporting senior decision-making and divisional operations
a collaborative and professional team setting
the opportunity to build your skills across executive support, governance, administration and continuous improvement
a role that offers variety, responsibility and the chance to contribute to better business operations.
Further Information
For more details regarding this position please see attached position description and role statement.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity.
Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.
For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the
Department website
and our
Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at

.
For further information pertaining to the role, please contact
Anastasia Scully
via email
[email protected]
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks.
Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close
11:59pm on Thursday, 19 November ****

📌 Business Support Officer (Melbourne)
🏢 Department Of Education
📍 Melbourne