At United Disability Care (UDC), we are all about empowering people with disability to love their lives, live their dreams. And we know that creating a great experience for the people we support starts with having a great team behind them.

We are looking for an experienced and motivated Senior People & Culture Coordinator to lead our small but mighty P&C; team of three.

Reporting to the People & Culture Manager, this is a hands-on leadership role bringing together people management, recruitment, employee relations and compliance.

You will be someone who enjoys rolling up their sleeves, supporting your team, navigating the occasional tricky people matter and finding better ways of doing things.

What will you be doing?

- Lead and develop a team of three: Provide day-to-day leadership, coaching, mentoring and support, setting clear expectations and helping your team grow and succeed.
- Recruitment & onboarding: Oversee end-to-end recruitment, ensuring we attract great people, deliver a positive candidate experience and get new starters off to a great start.
- Employee relations: Support and assist with employment investigations, workplace matters, performance management and employee concerns, providing practical and balanced advice.
- Compliance: Ensure our team meets all employment compliance requirements, including SCHADS Award obligations, employment legislation, NDIS worker screening and mandatory employee compliance requirements.
- People processes: Ensure employment contracts, variations, employee records and documentation are accurate, current and completed within required timeframes.
- Workforce support: Partner with operational leaders to provide timely advice and support across the employee lifecycle.
- Continuous improvement: Identify opportunities to streamline processes,



improve systems and make the employee experience even better.
- Reporting and accountability: Monitor team performance, recruitment outcomes, compliance requirements and key P&C; metrics.

What will you bring?
We are looking for someone who has the confidence and experience to lead, but who isn't afraid to get involved in the detail.
You will ideally have:

- Previous experience in a HR or People & Culture role.
- Experience leading, supervising or developing a small team.
- Robust knowledge of the SCHADS Award and its practical application.
- Experience supporting workplace investigations and employee relations matters.
- A sound understanding of employment legislation, HR compliance and best practice.
- Experience managing recruitment and onboarding processes.
- Excellent communication and relationship-building skills.
- The ability to manage competing priorities and make sound decisions.
- A continuous improvement mindset and a genuine passion for supporting people.

Experience in the disability or community services sector, along with familiarity with Flare or similar HRIS platforms, will be highly regarded.

What's in it for you?

- Level 4-5 SCHADS award rate on offer $$92,200 - $105,000 + 12% Super
- Salary Packaging options $15900 + Meals and Entertainment cards.
- Succession planning
- 2 day WFH options - after your initial 6 week training.
- Work within a fun office environment on the top floor of the Concentrix building - Enjoy work with a view!
- Working with passionate and dedicated leaders as well as an amazing team you will be leading - Onshore and offshore.

Ready to make a difference?
If you are ready to take the next step in your People & Culture career and want to be part of an organisation where people genuinely matter, we would love to hear from you.

Come and be part of something meaningful at United Disability Care.

📌 Senior People & Culture Officer (Robina)
🏢 United Disability
📍 Robina