Responsibility:

Clinical Education & Customer Support

- Deliver clinical education programs, workshops and product training.
- Support product implementations, evaluations and customer onboarding activities.
- Provide ongoing clinical support to healthcare professionals and customers.
- Develop educational resources and training materials that promote best-practice product utilisation.

Clinical Sales Support & Business Growth

- Partner with Territory Managers and Business Development Managers to achieve growth objectives.
- Support customer evaluations, clinical trials and product conversion projects.
- Present clinical evidence and product benefits to healthcare professionals and key stakeholders.
- Assist with tender submissions, value propositions and strategic customer opportunities.

Relationship Management

- Build trusted relationships with clinicians, nurse educators, department managers and procurement stakeholders.
- Collaborate with Key Opinion Leaders (KOLs) and clinical champions.
- Gather customer feedback and insights to support continuous improvement initiatives.

Product & Portfolio Support

- Contribute to product launches and portfolio growth initiatives.
- Monitor market trends,



emerging clinical practices and competitor activity.
- Support forecasting, business planning and marketing activities.
- Work closely with local and global teams to help shape future product strategies.

Requirements

Essential

- Bachelor's degree in Nursing, Health Science, Clinical Practice, Biomedical Science, or a related healthcare discipline.
- Qualifications in Business, Marketing, Product Management, or Healthcare Management will be highly regarded.
- Experience in Critical Care, ICU, Renal, Acute Care or a related clinical specialty.
- Robust presentation, communication and stakeholder engagement skills.
- Ability to influence and build credibility with healthcare professionals.
- Current driver's licence and willingness to travel throughout Australia and New Zealand.

Desirable

- Experience within medical devices, healthcare technology, pharmaceutical or healthcare services industries.
- Exposure to product management, commercial sales support or tender processes.
- Experience engaging with KOLs and supporting strategic healthcare projects.

📌 Clinical Product Specialist (Macquarie Park)
🏢 Fresenius Medical Care
📍 Macquarie Park