Head of Customer Experience - 12-Month Contract (Brisbane)

06 Nov

Unitywater

Brisbane

06 Nov

Unitywater

Brisbane

Unitywater is seeking a Head of Customer Service for a 12-month max-term contract to lead and develop the Customer Service function within the Customer Experience unit. The role focuses on resolving complex customer issues, coaching leaders, and driving a high-quality, consistent service across contact centres and related teams.

You will build robust cross‑functional relationships, navigate sensitive escalations, and guide improvements to processes while balancing customer needs with commercial

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📌 Head of Customer Experience - 12-Month Contract (Brisbane)
🏢 Unitywater
📍 Brisbane

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