Job Type: Full time
Working experience: No Experience
Right now,we are in the middle of something exciting. Our team is growing, and we have apermanent full-time position, right here in Sureway Moe. This position iscreated because we are doing more and we need good people around us to do itwell.Yourcustomer service skills can change someone's life.You alreadyknow how to listen, problem-solve and build trust with people in difficultmoments. As an Employment Consultant at Sureway, those skills translatedirectly into one of the most rewarding careers you can have; helping peoplefind and keep meaningful work.We arelooking for people who are great with people. You do not need prior employmentservices experience. If you have worked in retail, hospitality, customerservice, call centres, administration or community work, we would like to hearfrom you.What theRole Involves·Working one-on-one with participantsto understand their goals and build a plan to achieve them·Connecting participants with localemployers and matching people to the right opportunities·Actively building relationships withlocal employers to create job opportunities·Promoting participants' strengths andmatching them to suitable roles·Identifying barriers and coordinatingsupport services or training where needed·Managing your own caseload,priorities, and follow-ups to keep things moving·Maintaining accurate records andmeeting program compliance requirementsWhat YouWill Bring·Strong interpersonal skills: you canbuild rapport quickly and handle difficult conversations with empathy·Tech savvy & confident in usingcomputers & online systems·Problem-solving ability and apositive, can-do approach·Good organisation and attention todetail:
accurate record-keeping matters in this role·A genuine desire to see otherssucceed·Experience in any customer-facingrole is an advantage; employment services experience is not requiredTransferableSkills WelcomeIf you havebuilt your career in retail, hospitality, call centres, administration, orcommunity services, your skills are directly applicable here. Sureway providesfull onboarding and ongoing training. You bring the people skills, we willteach you the rest.BenefitsAt Sureway,we believe in offering more than just a job. We provide growth, support, andrewards that help you thrive both professionally and personally.We pay above award rates – because your time and talent are worth morePerformance bonus scheme based on meeting benchmarksBirthday leave – celebrate your special day with a paid day off every yearAdditional leave – enjoy an extra week off each year after 3 years of serviceOngoing learning and development – access programs & study assistance to grow your skills and careerRecognition that means something – be celebrated through monthly awards and our annual team awards programOrganisationDetailsSurewayEmployment and Training lead the industry in Workforce Australia EmploymentServices and services to those with Disability. We also extend to the deliveryof training and health supports. Sureway deliver innovative programs to jobseekers, employers and learners across NSW, VIC, ACT, QLD, WA and SA. Ourgrowing suite of services assists people to achieve their goals and aspirationsin life.Thisposition requires the successful applicant to undertake a National Police Checkand relevant state-based screens. Applicants also must have the right to workin Australia and hold a valid driver's licence with reliable transport.Submit acover letter and current resume as soon as possible. Applications arebeing considered as they are submitted.Wecelebrate diversity and welcome applications from people of all backgrounds,including Aboriginal & Torres Strait Islander peoples, individuals withdisabilities, LGBTIQA+ communities, and those from culturally andlinguistically diverse backgrounds
📌 Employment Consultant - IEA (Moe)
🏢 sureway
📍 Moe