Company: ACHS International

Location: Kuala Lumpur, Malaysia

Employment Type: Contract

Working Arrangement: Hybrid

About the Role

ACHS International is looking for a proactive and organised Client Coordinator – APAC to support our operations across the Asia-Pacific region.

The role focuses on coordinating accreditation assessments, Quality Partner (QP) sessions, and client activities, while providing day-to-day administrative and operational support to the Business Operations Lead – APAC.

This is an excellent opportunity for fresh graduates or early-career professionals who enjoy working with people, managing schedules, and supporting international operations.

Key Responsibilities

- Coordinate accreditation assessment schedules, Quality Partner sessions, and logistical arrangements with clients, assessors, and internal teams.

- Liaise with the Assessor Division on assessor allocations, assessment confirmations, and introductions of Lead Assessors to member organisations.

- Maintain assessment planners, CRM records, and relevant documentation, including monitoring pre-assessment requirements.

- Organise and host virtual assessments using Zoom, including managing breakout rooms, participant coordination, and basic technical troubleshooting.

- Maintain operational dashboards, trackers, and follow up on outstanding action items and upcoming deadlines.

- Provide administrative and coordination support to the Business Operations Lead – APAC.

Requirements





- Diploma or Bachelor's Degree in Business Administration, Management, Communications, or a related discipline.

- Excellent written and spoken English communication skills.

- Good proficiency in Zoom, Microsoft Teams, and Microsoft Office.

- Strong organisational skills, attention to detail, and ability to manage multiple tasks and deadlines.

- Good interpersonal skills with the ability to communicate professionally with clients and internal stakeholders.

- Proactive, responsible, adaptable, and able to work independently with minimal supervision.

- Strong teamwork and willingness to learn recent systems and processes.

- Must be based in Kuala Lumpur or the surrounding Klang Valley area and able to attend the office when required.

Additional Advantages:

- Previous internship or experience in administration, client coordination, or operations.

- Familiarity with SharePoint, CRM systems, or operational dashboards.

- Proficiency in Vietnamese (written and spoken) is an advantage.

Fresh graduates are encouraged to apply.

Working Arrangements

- Contract-based position with a hybrid working arrangement.

- Based in Kuala Lumpur, with occasional office attendance as required.

- Opportunity to collaborate with international clients and colleagues across the APAC region.

- Please note that occasionally members of the ACHS International team will work outside business hours to meet the diverse needs of our international members.

📌 Job title: Client Coordinator - APAC (Australia)
🏢 Australian Council on Healthcare Standards
📍 Australia