Job DescriptionAccounts Administrator | Onsite | Caulfield Head Office | Entry LevelConnect2Care is seeking a full-time Entry-Level Accounts Administration Officer to join our Head Office team in Caulfield. As a community-based NDIS provider, we are looking for a proactive, detail-oriented, and eager-to-learn individual to support our growing finance and administration functions. This onsite role is ideal for someone looking to start or grow their career in accounts administration, with an interest in the NDIS sector. Previous exposure to accounts administration, plan management, or the NDIS is advantageous but not essential, as training and support will be provided for the right candidate. You will enjoy working collaboratively in a rapid-paced environment while developing valuable skills and experience.Key ResponsibilitiesManage accounts receivable functions, including daily bank reconciliations, debtor follow-up, payment allocation,



and collectionsPerform daily quality checks of therapist invoicesConduct daily quality checks of reports relating to therapy servicesLiaise with therapists and administration staff regarding invoicing and billing queriesProcess customer credit card payments via EWAYReview and process customer refund requestsRespond to internal and external accounts enquiries including complaintsManage accounts' email inbox and phone enquiriesMaintain accurate records within the company CRMRequirementsRequirementsPRODA access (Preferred)NDIS experience (Preferred)Applicants must be an Australian citizen, Australian permanent resident, or a New Zealand citizen holding a Special Category (subclass 444) visa with unrestricted work rights in Australia.Highly DesirableExperience using XeroPayroll experience (role may expand to include payroll responsibilities)BenefitsWhat We OfferSupportive, values-driven organisationStable, full-time role with varietyClose collaboration with an experienced leadership teamProfessional development and growth opportunitiesInclusive, respectful workplace culturePurpose-driven work supporting people and communitiesDiscounted health insurance with BupaFree EAP serviceAnnual leave loadingThe Application ProcessIf you are a good fit at Connect2Care, we would love to hear from you! To view and apply for a role at Connect2Care, please visit https://connect2care.Com.Au/career-opportunities/Alternatively, if you would like to have a private and confidential conversation with someone from our Recruitment Team, please call 1800 950 288.

📌 Accounts Administrator (Caulfield South)
🏢 Connect2Care
📍 Caulfield South