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Due to a change of circumstances, an ideal hire has informed us of a desire to try something new and so we find ourselves in a position where we really need some support at our Ocean Keys practice as soon as practically possible.
If you're an experienced dental receptionist weighing up your next move, we'd like to hear from you.
Allied Dental Ocean Keys (Clarkson) — a growing practice expanding from four to seven chairs, with a front office team being built out to match. Busy, family-heavy patient base, plenty of movement.
It sits within Allied Dental, a network of six practices across Perth backed by a dedicated head office in South Perth covering HR, marketing, finance and operations. That matters day to day: you're not chasing payroll queries or building Facebook posts between patients. You run the front office and we run the back office.
What you'll actually do
- Be the first point of contact — in person and on the phone — and set the tone for the whole visit (note we would like to have 2 people on reception during the week)
- Manage the diary properly: bookings, recalls, gaps, short-notice changes, and the judgement calls in between
- Handle health fund processing, invoicing,
payment plans and the money conversation without flinching
- Explain treatment, sequencing and costs clearly to patients who are nervous or unsure
- Keep recalls and treatment follow-through moving so planned care actually happens
- Work closely with clinicians and dental assistants to keep the day running
- Hold the front office to a standard — tidy, calm, warm, on top of it
Who we're looking for
- Experienced in dental reception. This one isn't negotiable as we need someone who already knows dental terminology, item numbers, health funds and how a dental appointment book behaves
- Confident with practice management software (we use Praktika with training provided if you've used something else)
- Genuinely positive with people. Patients remember how they were greeted far longer than they remember the treatment plan
- Organised under pressure, and comfortable multitasking without losing warmth
- Comfortable talking about money in terms of quotes, gaps, payment plans and without apologising for it
What's on offer
- $35–$42 per hour depending on experience, with room to move as you take on more
- Part-time working Monday through Thursday with a late night on the Thursday (34 hours a week)
- Career pathways across six practices including progression toward coordinator and practice management roles
- Modern, well-equipped practices with on-site parking
How to apply
Send your CV to
[email protected] and if you dont have one that is current, just send an email and we can have a chat to see if there is a fit prior to organising a formal interview. We will offer the best and early candidate.. so dont wait.
For more information about Allied Dental, please have a look at our careers page - www.allieddental.com.au/careers
📌 Dental Receptionist (Clarkson)
🏢 Allied Dental
📍 Clarkson