Company Description Fitzroy North Eye Centre is a community-focused practice providing comprehensive eye care services to patients in Fitzroy North and surrounding areas. The centre offers a range of optical and optometry services, including eye examinations, prescription eyewear, and ongoing vision care. The team is committed to delivering high-quality clinical care alongside attentive, friendly customer service. Fitzroy North Eye Centre values professionalism, integrity, and a supportive work environment where team members can grow their skills.

Role Description The Optical Dispenser is a full-time, on-site role based at Fitzroy North Eye Centre in Fitzroy North, VIC. Day-to-day responsibilities include assisting patients with frame and lens selection, accurately interpreting prescriptions, and dispensing and fitting eyewear such as glasses and sunglasses. The role involves adjusting and repairing frames, ensuring optimal comfort and visual performance, and supporting patients with lens options and product knowledge. The Optical Dispenser will collaborate closely with optometrists, maintain display areas,



manage orders, and contribute to a welcoming, efficient practice environment. Providing consistent, respectful customer service and transparent communication to patients is central to this role.

Qualifications

- Strong knowledge of optics, including lenses, frames, and prescription interpretation.
- Understanding of optometry and eye exams to effectively support clinical recommendations.
- Commitment to customer satisfaction through attentive, solution-focused customer service.
- Excellent communication and interpersonal skills, with the ability to explain technical information clearly.
- Experience in optical dispensing or retail eyewear is highly desirable.
- Ability to perform precise measurements, adjustments, and repairs to frames and lenses.
- Organizational skills to manage orders, stock, and appointment flow efficiently.
- Relevant optical dispensing qualification or willingness to undertake training in the field.

📌 Optical Dispenser (Fitzroy North)
🏢 Fitzroy North Eye Centre
📍 Fitzroy North