IT Service Management Lead – 24/7 Retail (Melbourne)

06 Nov

Redwolf + Rosch

Melbourne

06 Nov

Redwolf + Rosch

Melbourne

Redwolf + Rosch is seeking an experienced Manager – Service Management to lead ITSM and Service Delivery across a multi-site retail, distribution, and corporate workplace in Melbourne. You will own end-to-end service performance, governance, vendor management, and continuous improvement, reporting to the Head of IT Operations. The role demands 10+ years in ITSM, strong leadership, incident management, and commercial acumen, with ITIL or ServiceNow familiarity.

📌 IT Service Management Lead – 24/7 Retail (Melbourne)
🏢 Redwolf + Rosch
📍 Melbourne

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