Part-time Administration & Customer Service Role | Monday–Friday, 9am–2pm | Sunshine Coast |
Your new company
Your new company is a well-established Sunshine Coast business specialising in the manufacture and installation of premium stone products across residential and commercial projects. Operating locally for more than 15 years, they have built a strong reputation for quality workmanship, reliable service and attention to detail. With an experienced, close-knit team and their own local workshop, they manage projects from initial enquiry and quoting through to manufacture and installation.
Your current role
Working Monday to Friday from 9am to 2pm, you will provide day-to-day administration and customer service support across the business. This is a varied role where you will be a key point of contact for customers while helping to keep the office organised and running smoothly.
Your responsibilities will include:
- Answering incoming calls and assisting with customer enquiries
- Monitoring shared email inboxes and directing enquiries
- Processing customer orders and maintaining accurate records
- Completing data entry, scanning and filing
- Providing reception coverage
- Assisting with general administration and day-to-day office requirements
What you'll need to succeed
To be successful in this role,
you will have:
- A friendly, personable and professional approach
- Confidence communicating with customers over the phone and via email
- Strong attention to detail and good numeracy skills
- Good organisation skills and the ability to manage changing priorities
- Confidence using Microsoft Office
- A reliable, team-focused attitude and willingness to learn
- Previous administration, reception or customer service experience would be advantageous, although capable junior candidates are encouraged to apply
- Experience with Xero or MYOB would be beneficial but is not essential
What you'll get in return
- Permanent part-time opportunity, 25 hours per week
- Monday to Friday, 9am to 2pm
- Consistent hours supporting work-life balance
- Varied role across administration and customer service
- Opportunity to learn new systems and develop your administration experience
- Friendly, close-knit team environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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