Duty Manager
Casual Positions Now Available |St Arnaud

Applications Close: Thursday the 31st of December 2026

Salary: $42.12 per hour including 25% casual loading
Plus: 12% superannuation

(Download the Duty Manager Position Description)

Make a Splash This Summer. Lead with Confidence as a Duty Manager

Looking for a role where no two days are the same? Love working with people and making a real difference in your community?

Northern Grampians Shire Council is seeking an enthusiastic, safety-focused Leisure Assistant (Duty Manager) to join our aquatic facilities team. From ensuring the safety of our patrons to leading day-to-day pool operations, this hands‑on role is perfect for someone who thrives in a fast‑paced environment and enjoys taking responsibility.

Be part of a team that creates safe, welcoming and memorable experiences for locals and visitors alike, while developing your leadership skills in a fun and rewarding setting.

About Northern Grampians Shire Council

Northern Grampians Shire Council has a diverse employment base, across 14 worksites across the beautiful Grampians Region in Victoria. We offer flexible work arrangements, providing access to relevant training and professional development opportunities with a variety of employee benefits. We promote innovation, responsiveness, respectfulness and continuous improvement as our core values. Being a smaller organisation, we can provide you with opportunities to act in leadership roles, transition between teams and participate in a range of collaborative projects with other team members or the wider community. We provide a supportive and flexible setting that values the balance between work and our employees' personal lives.

About the role

As a Duty Manager, you will play a key leadership role in the daily operation of our aquatic facilities, ensuring patrons enjoy a safe, clean and enjoyable experience.

You will:

- Take responsibility for the facility during your shift,



managing operations and responding to incidents as required.
- Supervise patrons and user groups to maintain high standards of water safety and compliance.
- Lead by example in delivering exceptional customer service.
- Conduct regular safety inspections and monitor aquatic attractions and equipment.
- Maintain facility cleanliness, presentation and hygiene standards.
- Respond to and record accidents, incidents and customer feedback.
- Process admissions and kiosk sales, including cash handling.
- Undertake water testing and assist with facility maintenance activities.
- Support Learn to Swim programs, community events and recreational activities.
- Help promote the facility and encourage community participation.

About you

You are a confident and reliable leader who is passionate about safety, customer service and creating positive community experiences.

You will bring:

- Current Pool Lifeguard qualification.
- Current Level 2 First Aid certificate.
- Current ARC‑recognised CPR qualification.
- Pool Operators Certificate (or equivalent).
- Strong knowledge of aquatic supervision, water safety and emergency response procedures.
- Understanding of aquatic industry legislation, public safety requirements and health and safety regulations.
- Experience in water quality testing and treatment.
- Excellent communication and interpersonal skills.
- A strong customer‑focused approach.
- The ability to remain calm under pressure and make sound decisions.
- Confidence to lead staff, respond to incidents and take responsibility as Duty Manager.

Advantages include:

- Flexible working hours
- Training and career development
- Supportive team environment
- Salary packaging, including remote area housing allowances and novated leases
- Paid leave options, including purchased leave and paid parental leave
- Employee Assistance Program
- The chance to enjoy the region’s beautiful landscapes and biodiversity

Diversity & Inclusion

Northern Grampians Shire Council

📌 Duty Manager, St Arnaud (Saint Arnaud)
🏢 Northern Grampians Shire Council
📍 Saint Arnaud