If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.

For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours.

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

This role is responsible for supporting the development and execution of AMP Customer Protection Strategy, with a particular focus on AML/CTF transaction monitoring, Fraud & Scams transaction monitoring and controls, Sanctions screening, financial crime intelligence, risk assessment, and detection capability uplift. The role will leverage intelligence, data analytics, emerging threat insights and regulatory requirements to identify financial crime risks and improve the effectiveness of the first line financial crime controls within Enterprise Customer Protection. The successful candidate will play a pivotal role in supporting the enhancement of transaction monitoring and sanctions screening capabilities,



strengthening risk-based controls and ensuring compliance with AML/CTF obligations while balancing customer, regulatory and commercial outcomes.

How will you make an impact

- Lead the Enterprise Customer Protection strategy, strengthening the organisation's approach to fraud, scams and financial crime.
- Identify emerging fraud, scam and financial crime threats through intelligence, thematic analysis and industry insights, driving stronger detection and preventative controls.
- Lead regulatory change, risk assessments and control governance, including material issue and incident management and control uplift.
- Partner with Financial Crime Analytics to strengthen transaction monitoring, scenario design, detection capabilities and intelligence-led controls.
- Lead Customer Protection's support for AUSTRAC obligations and regulatory engagement, ensuring regulatory requirements are effectively managed and embedded.
- Provide strong governance and executive reporting across material risks, controls, regulatory matters, issues and strategic priorities.

What you will bring to the role

- Degree in Business, Commerce, Finance, Risk or a related discipline preferred, or equivalent relevant experience.
- Ideally at least 7+ years' relevant experience across financial crime, fraud, risk,



strategy or governance within financial services.
- Solid knowledge of fraud, scams, AML/CTF and sanctions, including associated regulatory obligations, risk and control frameworks.
- Demonstrated Line 1 risk management experience, including risk assessments, Risk in Change, issues, incidents, root cause analysis and control uplift.
- Strong understanding of financial crime detection, transaction monitoring and intelligence-led controls.
- Working knowledge of AUSTRAC obligations, regulatory change and regulatory engagement, including supporting regulatory responses.
- Experience preparing high-quality Board, Executive and Risk Committee papers and reporting.
- Strong understanding of banking and/or wealth management products, processes and associated financial crime risks.

Who you are

You are a strategic and commercially minded risk leader who can translate complex fraud, scam and financial crime risks and emerging threats into clear priorities and practical outcomes. You bring strong analytical and investigative judgement, with the ability to identify themes and root causes and use data and intelligence to inform decisions and control improvements. You are a confident and credible communicator who can simplify complex risk matters for senior audiences. You bring sound judgement and situational awareness and are comfortable navigating complex, sensitive and high‑profile risk and regulatory matters. You build trusted relationships and influence effectively across senior leadership, Line 1, Line 2, regulators and operational tea

📌 Senior Manager (Sydney)
🏢 Amp
📍 Sydney