DIGICOM is seeking a Service Desk Leader to drive day-to-day delivery of IT managed services across Adelaide. You will lead both onshore and offshore teams, ensure SLA adherence, and maintain solid client engagement.
You’ll oversee escalation management, governance reviews, and continuous improvement initiatives while fostering a culture of excellence and accountability within the service desk.
📌 Onsite Service Desk Lead – Customer Success (Adelaide)
🏢 DIGICOM
📍 Adelaide
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