Job Description

Contract Term

This is an 8-month fixed-term contract, with the potential to convert to an ongoing position depending on business needs.

Position Purpose

The Billing and Accounts Receivable Manager leads carsales' end-to-end billing and collections function across all ledgers and entities, ensuring customers are billed accurately and on time and cash is collected in line with agreed terms. The role leads a team of 10 and is the key finance partner to the Sales and Customer Service department on billing, credit and account matters.

Key Responsibilities

- End-to-end billing operations: Accountable for accurate and timely billing across all carsales ledgers and entities, including those absorbed as the business has grown.
- Accounts receivable and collections: Accountable for the full Accounts Receivable cycle, including collections, credit checks, credits, customer statements, cash application, and management of the debtor ledgers.
- People leader: Leads the Billing and Accounts Receivable function within the Finance department. Directly manages a team of 5 billing/AR specialists, with a further 5 indirect reports via the Billing Team Lead. Responsible for workload allocation, performance management, coaching and development, recruitment and succession.




- Customer disputes and resolution: Owns the investigation and resolution of all customer billing disputes end to end, including negotiating payment plans, alternative payment arrangements and out-of-court settlements.
- Debt recovery and legal escalations: Sole point of contact for carsales' external debt collection lawyers (C&G;), instructing them on escalated recovery matters and managing those matters through to resolution. Primary owner of the external legal process where matters proceed to court, including court dates and any further legal action.
- Business partnering: Key finance contact for the Sales team on billing, credit and account matters, working across the business to resolve issues at source and support recent products, ledgers and customers as they are onboarded.
- Process improvement owner: Leads the team in identifying and delivering billing and accounts receivable process improvements, driving efficiency, automation and accuracy, and embedding changes into ways of working.

Key Relationships

- Internal: Sales, Finance, Customer Service and the Billing and AR team.
- External: Customersm, C&G; collections lawyers, external lawyers.

📌 Billing and Accounts Receivable Manager (8 month Contract) (Cremorne)
🏢 Carsales
📍 Cremorne