Reporting directly to the directors, you'll take full ownership of Broadbean Catering's operations at the National Museum of Australia. You'll be the primary point of contact for the Museum, lead a team of four department managers, and make sure every event and every coffee meets the standard our clients expect.

Key responsibilities
Act as Broadbean's primary representative with the National Museum of Australia, leading all venue meetings and managing our contractual obligations and reporting Lead and develop our Event Coordinator, Event Sales Manager, Function Manager and Café Manager Oversee event sales, coordination and delivery from enquiry through to event day Oversee café operations, including service standards, staffing and performance Oversee back-of-house operations in partnership with the kitchen team Oversee HR in conjunction with department managers Work closely with the directors on food offerings for events and the café Provide regular reporting to the directors on performance, financials,



client relationships and operational matters Manage budgets, labour costs and operational targets Ensure compliance with food safety, WHS and licensing requirements About you Senior management experience in hospitality, catering or venue operations, ideally in a multi-outlet or institutional setting Proven experience managing managers and building solid, stable teams Confident in stakeholder and contract management, with the diplomacy to manage a long-term client relationship Strong commercial acumen, including budgeting, P&L; and sales performance Calm, organised and hands‑on when needed, with an eye for detail

About us
Broadbean Catering has been the catering partner at the National Museum of Australia for 12 years, delivering events, functions and café service at one of Canberra's most iconic cultural venues. We've just been named Venue Caterer of the Year (ACT) at the Restaurant & Catering Awards.

📌 General Manager (Canberra)
🏢 Broadbean Catering
📍 Canberra