About Us: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description: Are you passionate about leading transformative technology strategies? We’re looking for a ServiceNow - Delivery to join our team.

Location:

Sydney

Salary:

AUD 150,742 – 171,215 Annual Gross

Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Adaptable working arrangements (hybrid, reviewed case-by-case basis).



Feel free to connect with your recruiter to learn more about how this works in practice.

Roles and Responsibilities:

Experienced in Servicenow – Leading as Presales, Solutioning for large opportunities

Own account growth through upsell and cross-sell of services and solutions

Act as the single point of accountability for customer relationships and overall engagement health

Ensure noiseless, end-to-end delivery with strong quality, governance, and operational rigor

Proactively manage and resolve customer escalations, ensuring stability and continuity

Drive delivery stability through effective resource planning and risk management

Partner with internal stakeholders to meet revenue, margin, and CSAT targets

About Us: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction.



Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description: Are you passionate about leading transformative technology strategies? We’re looking for a ServiceNow - Delivery to join our team.

Location:

Sydney

Salary:

AUD 150,742 – 171,215 Annual Gross

Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

Roles and Responsibilities:

Experienced in Servicenow – Leading as Presales, Solutioning for large opportunities

Own account growth through upsell and cross-sell of services and solutions

Act as the single point of accountability for customer relationships and overall engagement health

Ensure noiseless, end-to-end delivery with strong quality, governance, and operational rigor

Proactively manage and resolve customer escalations, ensuring stability and continuity
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📌 ServiceNow - Delivery (Sydney)
🏢 Infosys
📍 Sydney