Healthdirect Australia is seeking a Capability Analyst to drive development, review and continuous improvement of training materials for the My Aged Care contact centre. You will analyse performance data, create engaging learning resources, and maintain the knowledge management system to ensure frontline staff have accurate information. You’ll apply adult learning principles, deliver training in multiple formats, and collaborate with SMEs and stakeholders to support MAC roadmap goals in a hybrid
📌 Aged Care Training (Sydney)
🏢 Healthdirect Australia
📍 Sydney
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