Infosys Limited in Australia seeks a Contact Center Consultant with Avaya and/or Genesys Cloud operations experience to ensure uninterrupted contact center services. The role covers end-to-end administration, configuration, and support across UC, CC solutions, and related tools. You will collaborate across telephony, CRM, WFO, and infrastructure layers, with on-call readiness and hybrid working arrangements considered case by case.
📌 Avaya/Genesys Contact Center Engineer (Sydney)
🏢 Infosys
📍 Sydney
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