The Executive Chair Pty Ltd in Melbourne seeks a Head of Advice and Client Lifetime Value to lead a current enterprise-wide growth capability, defining the Guidance and Decision Support strategy and translating expertise, education and behavioural insight into scalable experiences that drive positive action at every stage, from first enquiry through to long-term loyalty.
You will own the approach to Client Lifetime Value, shaping lifecycle segmentation, next-best-action, trigger-based engagement and