Transvirtual, an AI-native logistics platform, is seeking a hands-on Support and Onboarding Manager in Sydney. You will lead a small team, manage onboarding end-to-end, and drive escalations and client satisfaction while embedding AI tooling to improve efficiency.
You’ll work directly with the CEO and Board, shaping how clients are supported as the platform scales globally. You’ll combine people leadership, project management, and technical problem-solving to ensure quick, accurate resolutions
📌 AI-Driven Customer Onboarding Lead (North Sydney)
🏢 TransVirtual
📍 North Sydney
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