About the role Mater Private Hospital Redlands has an exciting opportunity for a customer-focused Administrator to join our team in a casual capacity. You will need to have the ability to work the below shifts:

0600-1900 Monday to Friday

0800-1400 Saturday & Sunday (Occasional)

In this role you will be providing high-quality administrative support while contributing to the delivery of exceptional service for our patients, visitors and clinical teams.

Working closely with the Administration Team Leader/Manager and wider multidisciplinary team, you will proactively manage a range of administrative, business support and coordination activities. You will work with a degree of autonomy, balancing competing priorities while maintaining a strong focus on patient experience, data quality, operational efficiency and continuous improvement.

Salary range: $39.79 – $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $18,550 + access to many staff benefits

What you’ll be doing

Providing a high level of administrative support to clinical and operational teams

Delivering exceptional customer service to patients, visitors, medical practitioners and staff

Managing reception activities, including patient admissions and discharges

Conducting health fund eligibility checks and processing patient payments

Supporting bookings, appointments, admissions and course enrolments

Assisting with banking reconciliation, purchasing and inventory management

Coordinating maintenance requests and general operational support activities

Performing clinical transcription, records management and patient information requests.

Monitoring and maintaining data quality,



identifying and correcting discrepancies as required

Supporting rostering activities in line with relevant work instructions and enterprise agreements

About you

Exceptional customer service skills and a patient-centred approach

Strong organisational skills with the ability to manage competing priorities and meet deadlines

Excellent written, verbal and interpersonal communication skills

Proven ability to work both independently and collaboratively within a team setting

Strong attention to detail and the ability to analyse information to identify issues and implement solutions

Confidence using Microsoft Office applications and healthcare information systems

Well‑developed problem‑solving, decision‑making and critical thinking skills

Experience working within a hospital, healthcare or medical setting (desirable)

Knowledge of health information systems and patient administration processes

Why join us? Mater is Queensland’s largest not‑for‑profit network of public and private hospitals and healthcare services, bringing together world‑class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year,



we’re committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You’ll join a values‑driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

Career growth opportunities

across healthcare, corporate, research and leadership pathways

Professional development and learning

through Mater Education and internal development programs

Generous salary packaging

to help maximise your take‑home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car

Health and wellbeing support,

including EAP, pastoral care and discounted private health insurance

Fitness Passport

access and a range of lifestyle, retail and travel discounts

Discounted parking

and reduced prices at Mater cafés and coffee outlets

A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop recent skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Applications close

Monday 16th of November 2026

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace whe

📌 Administration Support Officer (Brisbane)
🏢 Mater Group
📍 Brisbane