Closing date for applications is 17th November 2026

Full-time Fixed Term Contract starting February 2027 until November 2027

Location: Sydney (Gadigal), Australia

Rugby World Cup Australia (RWCA) is proud to deliver one of the world's most iconic sporting events - Men's Rugby World Cup 2027. More than a tournament, it's a celebration of Rugby's spirit, Australia's culture, and the power of sport to unite and inspire communities around the world.

Rugby World Cup Australia is seeking a Partner Hospitality Operations Specialist to play a key role in the delivery of the Men's Rugby World Cup 2027. Based in Sydney CBD and reporting to the Head of Hospitality & Premium Experiences, this role will be instrumental in delivering exceptional hospitality experiences for partners, sponsors and key stakeholders throughout the tournament. You will support the planning, coordination and execution of hospitality programs, managing guest services, hospitality allocations, ticketing, accreditation requirements and operational activities to ensure every experience is delivered seamlessly and to the highest standard.

Working at the centre of a broad stakeholder network, you will collaborate closely with commercial partners, Rugby World Cup Experiences (RWCE), venue teams, suppliers and internal functional areas to coordinate hospitality operations from planning through to event delivery. This is an exciting opportunity for a highly organised and customer-focused professional who thrives in a fast-paced environment, enjoys balancing and delivering world-class guest experiences on one of the world's largest sporting stages.

Key responsibilities include but are not limited to:





- Coordinate the delivery of partner hospitality programs, ensuring contractual entitlements, premium experiences and partner requirements are executed successfully and within budget.
- Coordinate hospitality ticket inventories and allocations, maintaining accurate schedules, utilisation tracking and distribution timelines across assigned partner accounts.
- Administer guest registration processes, hospitality booking systems and guest communications, ensuring attendees receive accurate information and exceptional service.
- Prepare and maintain operational plans, guest manifests, seating allocations, reports, presentations and event documentation to support seamless program delivery.
- Collaborate with RWCE, venue teams, suppliers and internal functional areas to coordinate hospitality operations, readiness activities and stakeholder requirements.
- Provide event-day and tournament-time support, acting as a key point of contact for partners and guests while proactively resolving operational issues and ensuring a world-class hospitality experience.

Qualifications & Experience

- Minimum 2 years' experience in hospitality, events, sport, tourism, corporate guest programs or customer service environments, with proven experience coordinating guest services, hospitality operations or stakeholder programs. (mandatory)




- Strong hospitality administration skills, including managing bookings, guest information, ticket allocations, accreditation requirements and operational documentation with a high level of accuracy.
- Excellent organisational and time management skills, with the ability to prioritise competing deadlines, manage multiple workstreams and deliver outcomes in a fast-paced environment.
- Strong stakeholder management and communication skills, with the ability to build effective relationships and provide professional support to partners, suppliers, venues and internal teams.
- Advanced proficiency in Microsoft Office Suite, particularly Excel, with experience maintaining databases, allocation trackers, inventory schedules, reports and presentations.
- Experience within major sporting events, premium hospitality environments, corporate hospitality programs or sponsorship activations will be highly regarded.
- A proactive, solutions-focused and adaptable approach, with exceptional attention to detail, resilience under pressure and a commitment to delivering outstanding guest and stakeholder experiences.
- Flexibility to travel as required, and willingness to work outside standard business hours, including evenings and weekends, to support activities and tournament delivery.

Why You'll Love It Here

- Fixed-term contract offering unique exposure to the delivery of a world-class sporting event.
- Flexible ways of working: Enjoy a hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full time in the office as tournament delivery approaches.
- Prime CBD location: Work from our modern Sydne

📌 Partner Hospitality Operations Specialist (Sydney)
🏢 Rugby World Cup
📍 Sydney