At Perfect Potion, we pride ourselves on creating natural skincare and certified organic aromatherapy products with a commitment to sustainable and ethical business practices. Operating from our solar-powered, airconditioned manufacturing facility and head office in Banyo, our operations span retail, wholesale, e-commerce, and international export channels. Our commitment to sustainability extends right into the heart of our warehouse, which operates bubble-wrap free. We are currently driving exciting operational enhancements, including upcoming transitions to mobile picking workflows.

The Role

We are seeking a dedicated, hands-on Despatch Warehouse Manager to lead our busy despatch team. This is not a desk-bound role; you will work side-by-side with your team on the floor to ensure that everything from small web orders to large international shipments are processed, packed, and dispatched seamlessly.

As a key leader, you will also play a pivotal role in driving our upcoming transition to mobile picking in the new year, helping to streamline and modernise our warehouse operations.

Key Responsibilities

Hands-On Floor Leadership: Lead, mentor, and work alongside the despatch team to ensure daily dispatch targets, turnaround times, and order accuracy are consistently met.

Multi-Channel Fulfillment: Oversee outbound logistics for e-commerce, wholesale accounts, and complex international export orders.

Inbound Finished Goods & Stock Control: Oversee the daily receipt of finished goods from manufacturing, ensuring items are put away in their correct locations accurately and promptly.

Stock Audits & Inventory Management: Take full responsibility for organising and completing periodic and full stock takes to maintain exceptional inventory accuracy.

Warehouse Standards & Housekeeping: Maintain a clean, organised, safe,



and efficient warehouse environment that supports smooth workflows and team safety.

Compliance & Safety: Ensure strict adherence to domestic and international shipping regulations relating to dangerous goods.

Process & Technology Driver: Utilise MYOB Acumatica for inventory and order tracking, and spearhead the implementation of mobile picking workflows.

Continuous Improvement: Collaborate on documentation, standard operating procedures, and training to support team growth and operational efficiency.

About You

To be successful in this role, you will bring:

Proven experience in warehouse leadership, despatch, stock control, and logistics operations (hands‑on experience is essential).

Demonstrated experience managing daily stock receipt, put‑away processes, and routine stocktakes.

Familiarity with domestic and international shipping compliance, particularly regarding dangerous goods handling. – Dangerous Goods training for Air and Sea freigh is a strong advantage.

Demonstrated technical proficiency with enterprise resource planning and inventory management systems—MYOB Acumatica experience is a strong advantage.

A proactive, "lead by example" attitude with a hands‑on approach to daily warehouse tasks and maintaining high housekeeping standards.

Excellent problem‑solving skills, adaptability, and enthusiasm for driving technological improvements (such as mobile picking implementations).

Solid communication and organiational skills to manage diverse order streams from local web orders to global exports.

What We Offer

- A supportive, values‑driven team environment at our state‑of‑the‑art, sustainable Banyo facility.
- An opportunity to make a tangible impact during an exciting phase of operational growth and system evolution.
- Competitive remuneration package commensurate with your experience.

📌 Despatch Warehouse Manager (Brisbane)
🏢 Perfect Potion
📍 Brisbane