XPT Software in Perth is seeking an IT Service Manager with extensive ITSM experience to lead and mature the service management ecosystem for a major client. You will own Incident, Problem, Change, and Knowledge Management, driving continual service improvement and stakeholder value.
The role requires solid ITIL expertise and hands-on familiarity with enterprise platforms such as ServiceNow. ServiceNow administration knowledge is a plus, and you will influence across multi-vendor environments.
📌 Senior IT Service Manager — ITIL (Western Australia)
🏢 XPT Software
📍 Western Australia
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