Sales & Service Team Leader - Contact Centre, blended WFH & in office

Tenacity CX are Australia’s leading supplier of recruitment solutions to the Customer Experience industry.
We are looking for a motivated Team Leader with a proven track record leading sales & service teams with a Contact Centre framework.

A great chance - a highly engaged team, working as a part of the Growth Division and a company that are leaders in their field.

The role:

- Leading a team of 9 Sales & Service Specialists in the insurance industry
- A blended team - role spans inbound and outbound enquiries, with a focus on sales, service & retention
- Full time, standard business hours Monday - Friday
- $90k - $115k INCLUDING Super + 7.5% yearly bonus
- 50/50 WFH & in office once settled into the role

Tenacity CX are Australia’s leading supplier of recruitment solutions to the Customer Experience industry.
We are looking for a motivated Team Leader with a proven track record leading sales & service teams with a Contact Centre framework.





A great opportunity - a highly engaged team, working as a part of the Growth Division and a company that are leaders in their field.

The role:

- Leading a team of 9 Sales & Service Specialists in the insurance industry
- A blended team - role spans inbound and outbound enquiries, with a focus on sales, service & retention
- Full time, standard business hours Monday - Friday
- $90k - $115k INCLUDING Super + 7.5% yearly bonus
- 50/50 WFH & in office once settled into the role

To be successful in the role you will need the following skills & attributes:

- 2+ years of experience within contact centres leading sales & service teams
- Passionate about leading and developing a team
- Ideally have come from insurance/financial services industry or a compliant style business
- High-level communicator with strong people skills
- Ability to create a strong team culture and successful working environment

📌 Sales & Service Team Leader - Contact Centre, blended WFH & in office (Sydney)
🏢 Tenacity CX
📍 Sydney