06 Nov
|
Opella
|
Brisbane
Position title: Commercial Excellence Analyst
Function: Commercial Excellence / Commercial Operations
Location: ANZ
Reports to: Commercial Excellence Lead
You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a Sales Excellence Analyst, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.
Purpose of Role
The Commercial Excellence Analyst plays a critical role in connecting commercial strategy with field execution by turning performance data, sales excellence reporting and execution insights into clear actions that improve business outcomes. The role supports Go-To-Market readiness, field cycle planning, Perfect Store execution, commercial dashboards, OWN It execution and capability initiatives. Working closely with broader Commercial Excellence team, Commercial Strategy, Sales, Field Sales, Brand, Shopper and Supply, the role helps ensure the organisation has the insights, tools, planning discipline and execution clarity required to deliver consistent commercial performance across customers and channels.
Key Responsibilities
1. Commercial Performance, Reporting and Insights
- Translate data into actionable insights that support decision-making, continuous improvement and future execution strategy.
- Support monthly field sales performance reviews, using OWN IT principles, by identifying key drivers of performance, risks, opportunities and recommended actions.Provide commercial intelligence, dashboard support and analysis to help monitor execution quality, sales effectiveness and business performance.
- Identify trends, performance variances and improvement opportunities across customers, channels, field activity and priority initiatives.
1. Field Sales Planning, Tools and Communication
- Support cycle planning by connecting commercial strategy, customer priorities and field execution requirements into clear field-ready plans.
- Prepare and support Field Cycle Briefs, field communications, pre-reads and engagement materials that enable consistent execution and field force excellence.
- Actively engage cross-functionally to support delivery of priority initiatives and ensure field teams have the tools, information and clarity required to execute effectively.
- Act as the central point of contact for Commercial Excellence, ensuring clear, timely and consistent communication between Field Sales and Commercial teams, as well as third party merchandise teams.
1. Go-To-Market Readiness and Execution Excellence
- Support NPD, seasonal and priority initiative Go-To-Market readiness by coordinating inputs, timelines, execution requirements and launch readiness materials.
- Own the GTM Hub, launch readiness frameworks, role charters and operating rhythms that enable repeatable and consistent commercial execution.
- Contribute to the development and embedding of execution excellence standards aligned to the OWN IT principles, including availability, visibility, conversion and field execution measures.
- Capture and share best practices that support continuous improvement across Field Sales and Commercial Excellence.
1. Commercial Capability Support
- Support the Commercial Capability Manager and Field Sales leadership team with capability initiatives, onboarding, selling and merchandising content, product information and campaign training materials.
- Provide insights and reporting that inform capability priorities, coaching routines and field team development needs.
- Contribute to the creation of practical tools, templates and communication materials that help field teams execute with confidence and consistency.
- Support workshop preparation, field engagement sessions and capability program follow-up where required.
1. Key Stakeholders
- Commercial Excellence Lead
- Commercial Systems Manager
- Commercial Capability Manager
- Community Pharmacy Channel Lead and broader Channel teams
- Field Sales Managers and Field Sales teams
- Brand, Shopper, Innovation, Supply and Customer teams
- Third-party field sales and merchandising partners
Capabilities and Experience
- Robust analytical capability with the ability to interpret data, identify trends and convert insights into practical commercial actions.
- Experience in sales operations, commercial excellence, business intelligence, category, customer, field sales or related commercial roles.
- Strong understanding of field execution, Go-To-Market planning, customer activation and sales performance management.
- Confidence working with dashboards, repor
📌 Sales Excellence Analyst (Brisbane)
🏢 Opella
📍 Brisbane