Project Officer

- Permanent Full Time | 5 weeks annual leave plus monthly day off
- Richmond | Vibrant inner-city location with easy access to public transport and cafes
- Hybrid Working Arrangements Available

Turning Point

Turning Point is a national leader in alcohol and other drug (AOD) treatment, research and education. Our aim is to reduce alcohol and other drug-related harm to individuals, families and communities through evidence-based services that support recovery and wellbeing.

We are seeking a highly organised and proactive Project Officer (HS2) to join our Specialist Clinical Services team.

This is an excellent chance for someone who enjoys a varied role combining administration, coordination and project support within a busy healthcare environment. Working closely with the Manager, Specialist Clinical Services and other service leaders, you will help ensure projects, reporting requirements, stakeholder activities and operational priorities remain organised and on track.

Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.

About the role

The Project Officer provides project, coordination and administrative support across Turning Point's Specialist Clinical Services portfolio.

The role supports the day-to-day coordination of projects and programs, reporting activities, stakeholder engagement, meetings, documentation management and operational initiatives. You will play a key role in supporting service delivery through effective administration,



project coordination and continuous improvement activities.

This position would suit a person who is highly organised, has excellent attention to detail and enjoys working collaboratively to support a range of clinical and operational priorities.

Key Responsibilities

- Provide project, coordination and administrative support across Specialist Clinical Services.
- Support the planning, implementation, monitoring and evaluation of service initiatives and funded programs.
- Coordinate meetings, forums, presentations and stakeholder engagement activities.
- Prepare agendas, minutes, action registers and follow up outstanding actions.
- Assist with the preparation of monthly, quarterly and annual reports for internal stakeholders and funding bodies.
- Develop, maintain and review reporting tools, databases and documentation systems.
- Support data collection, reporting and service monitoring activities.
- Assist with reviewing and maintaining policies, procedures and operational documentation.
- Support quality, compliance and continuous improvement activities.
- Assist with the development of newsletters, resources, presentations and communication materials.
- Build and maintain effective relationships with clinicians, managers, funders and partner organisations.




- Provide administrative support to ensure the smooth operation of Specialist Clinical Services.

About You

You are an organised and dependable professional who enjoys coordinating multiple activities and supporting teams to achieve their goals.

Essential

- Relevant tertiary qualification in health, social sciences, public health, project management, business administration or a related field.
- Demonstrated experience providing project, coordination and/or administrative support within a health, community or government setting.
- Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
- Experience supporting projects, operational activities or service improvement initiatives.
- High-level written and verbal communication skills, including experience preparing reports, minutes and professional correspondence.
- Experience maintaining procedures, documentation, databases or reporting systems.
- Strong interpersonal skills and the ability to build effective working relationships with a diverse range of stakeholders.
- Understanding of quality, compliance and continuous improvement principles within a healthcare or community service environment.
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
- Commitment to Eastern Health's values and person-centred approach to care.

Desirable

- Additional training or qualifications in project management, business administration or quality improvement.
- Experience working within alcohol and other drug, mental health, community health or integrated care settings.
- Experience supporting government-funded programs and reporting req

📌 Project Officer (Melbourne)
🏢 Turning Point Addiction Treatment, Research and Education
📍 Melbourne