Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected", we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry's most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek's Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description

Account Manager – Analyst Relations & Technology Communications Location: Sydney or Melbourne Level: Senior Account Manager / AM. The Opportunity We're looking for an experienced Senior Account Manager/AM with a solid background in Analyst Relations (AR) and B2B technology communications to join our growing team. The role will involve working closely with colleagues to deliver strategic analyst engagement programmes, strengthen relationships with influential industry analysts and help shape conversations around AI, cloud computing, cybersecurity and enterprise technology. We're looking for someone who combines strong operational delivery with strategic thinking, understands the technology landscape and is confident managing multiple stakeholders across markets.

Key Responsibilities

Analyst Relations & Engagement

Support the delivery of an integrated Analyst Relations programmes for our clients.



Build and maintain relationships with industry analysts, including Gartner, Forrester, IDC and regional specialist firms. Coordinate analyst briefings, inquiries, executive meetings, roundtables and industry events. Manage analyst outreach, scheduling, briefing materials, executive preparation and post-engagement follow-up. Support major analyst research evaluations, including Gartner Magic Quadrants, Forrester Waves and IDC MarketScapes.

Strategy, Content & Intelligence

Monitor developments across AI, cloud, cybersecurity and enterprise technology. Track analyst research, sentiment, competitive intelligence and emerging industry trends. Translate complex technical information into clear, compelling analyst-facing content. Develop briefing documents, executive summaries, engagement reports and strategic recommendations. Identify opportunities to strengthen analyst understanding and perception of the client's technology leadership.

Regional Programme Management

Coordinate with EMEA and global colleagues to ensure consistency and share regional intelligence. Maintain programme trackers, reporting dashboards, research calendars and engagement plans. Support the planning and delivery of regional analyst events and major technology launches. Manage timelines, deliverables and day-to-day client communication.

Experience & Skills

Essential





- Approximately 4-6 years' experience in agency or in-house communications, ideally focused on B2B technology.
- Demonstrated Analyst Relations experience, including direct analyst engagement and programme delivery.
- Good understanding of enterprise technology, particularly AI, cloud computing, cybersecurity, infrastructure or data platforms.
- Excellent project management, writing and stakeholder management skills.
- Familiarity with AR platforms such as ARchitect by ARInsights.
- Confidence engaging with senior executives and technical subject-matter experts.
- Ability to manage multiple priorities in a fast-moving environment.

Highly Desirable

- Existing relationships with analysts at Gartner, Forrester, IDC or regional analyst firms.
- Experience supporting major analyst evaluations and research submissions.
- Experience supporting analyst summits, executive briefings or technology events.
- Strong understanding of generative AI, agentic AI and enterprise cloud trends.
- Experience working with Google Workspace tools.

We're looking for someone who is:

- Curious about technology – genuinely interested in AI, cloud and how enterprise technology is evolving.
- Organised and proactive – able to manage a busy programme, anticipate needs and keep things moving.
- Strategic in their thinking – able to look beyond individual tasks and understand the bigger business objective.
- Confident with clients and analysts – comfortable building relationships and engaging with senior stakeholders.
- Collaborative – enjoys working across teams, markets and time zones.
- Strong on the detail – particularly when managing analyst-facin

📌 Manager/ Senior Account Manager (Sydney)
🏢 ZN012 Zeno Australia
📍 Sydney