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Information Management Officer
APS4

Townsville, Canberra
Ongoing/Non-ongoing; Full-time
Applications close Wednesday 18 November 2026, 11:59pm AEST

The Position

We are seeking an experienced and dynamic information management officer to join our small team. As part of the Excellent Barrier Reef Marine Park Authority’s (the Reef Authority) Information team, you will be responsible for providing services to both internal and external stakeholders, assisting with requests, research services, and the administration of Reef Authority information management systems and services.

The position is required to action multiple requests, prioritising the workload with limited supervision, whilst adhering to relevant regulatory government requirements and policy frameworks to ensure continuity of service on behalf of the Information team.

You will be able to problem solve, support and assist in the maintenance of the online Reef Authority information management systems, with a focus on continuous improvement, including the support and training of Reef Authority staff with regards to the Reef Authority record and information management services.

What you'll do

- Provide support in the delivery of information management projects, systems and services to internal and external stakeholders.
- Respond to day-to-day requests, problem solve and prioritise workload to ensure continuity of service and the achievement of outcomes in a timely manner.
- Assist in the development and implementation of policies and guidelines for improved service delivery, with a focus on continuous improvement.




- Provide training and education to stakeholders in the utilisation of the information management systems, providing regular support and refresher training to embed new process and practice.

What you'll bring

- You can plan, review, prioritise and align operational activities to organisational objectives in order to complete tasks on time and to a high standard.
- You have well-developed written and oral communication skills, with the ability to work individually or in a team environment.
- You show initiative and develop and maintain positive relationships and are able to work with internal and external stakeholder.
- You are professional, polite and supportive when providing advice, training and guidance.

For more information about this opportunity, please contact Margie O’Hara, A/Manager Information Services, Email: Margie.O'[email protected]

Why join the Reef Authority?

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives,



professional development opportunities and a cooperative culture committed to protecting the Great Barrier Reef for future generations.

Essential Requirements

To be eligible for employment, candidates must be an Australian citizen at the time of application.

The position requires a Baseline security clearance. Successful candidates will be required to obtain and maintain a clearance at this level.

The successful candidate will be willing to provide identity documents and undergo an identity pre-employment check through a Document Verification Service.

Desirable qualifications or equivalent experience

- Experience in information management, records management and/or digitisation.
- Knowledge of information-related policy and procedure, including dissemination and disposal of information resources.
- Knowledge of the Commonwealth Records Management policy and Controlled Document system administration.
- Experience in working with Refworks, eLibrary, Online Image Collection, SharePoint Online.

RecruitAbility

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Notes

- The current position is ongoing however through this process may create a merit pool to fill similar ongoing and non-ongoing positions that become available within the next 18 months.
- We do not accept unsolicited résumés from recruitment agencies.

Eligibility

Employment with the Reef Authority is subject to

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