Technical Business Analyst – Clinical Integration (Health Manager Level 3)

Bring your healthcare systems expertise to a Technical Business Analyst role connecting critical clinical systems across NSW, with hybrid flexibility, an ADO each month and benefits that support you beyond work. Permanent Full Time Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown Attractive salary, from $137,525 + 12% Super + 17.5% annual leave loading Applications Close: 11:59pm,16 November 2026

Join the Team

Be the connection between complex business needs and the technology that supports healthcare across NSW. As a

Technical Business Analyst

within Clinical Repositories and Integration Services (CRIS), you’ll work alongside Solution Architects, technical teams and key stakeholders to

turn complex requirements into clear, practical solutions. From requirements and solution designs to interface specifications and technical documentation, y ou’ll bring clarity and structure to critical clinical integration services , helping our technical specialists focus on what they do best: designing, engineering and delivering outstanding solutions. In this role, you will: Elicit and define

business and technical requirements using workshops, process mapping, data and system analysis, workflow analysis and stakeholder engagement. Translate

complex business and user needs into EPICs, user stories, functional and non-functional requirements, process maps and specifications that support technical design and build. Develop

current and future state process maps, high-level technical solution designs, interface specifications and supporting system documentation. Lead





technical workshops and collaborate with NSW Health stakeholders, technology suppliers, Solution Architects, engineers, testers and support teams. Strengthen

requirements traceability and documentation governance, ensuring technical artefacts remain accurate, current and consistent across the solution lifecycle. Support

benefits realisation by assessing whether initiatives have achieved intended outcomes, capturing lessons learned and recommending improvements. About You

We're looking for a Technical Business Analyst who combines

strong healthcare systems knowledge

with the ability to turn complex business and technical needs into clear, actionable requirements: Extensive

business analysis

experience in

healthcare systems

within a large, complex service organisation. Experience applying business analysis tools and techniques across the

software development lifecycle

and project delivery methodologies. Strong understanding of

clinical workflows

and information flows between healthcare systems. Ability to explain how these workflows and data flows shape requirements and interface specifications and inform the assessment of impacts on clinical users. Demonstrated ability to

translate healthcare needs

into requirements that supported technical delivery. Ability to

facilitate workshops,



influence stakeholders and communicate complex information

clearly to audiences ranging from technical specialists to executives. Sound understanding of

integration, workflow and content management

technologies and how they support connected healthcare systems. Practical experience working in Agile and/or PRINCE2 delivery environments. Experience defining requirements for solutions using

Microsoft technologies

such as SharePoint, Dynamics, Power Apps, SQL Server, .NET, Power BI and SQL Reporting Services. Relevant

qualifications and accreditation , or

equivalent demonstrated experience .

CCBA or CBAP

accreditation through the International Institute of Business Analysis will be highly regarded. What’s in it for You?

At eHealth NSW, our

benefits

are designed to provide you with the flexibility, growth and support when you need it. Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future. Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions everyday. Learn more about

us at eHealth NSW Learn More About Us

Find out

how we hire

at eHealth NSW Check out our

diversity and inclusion

commitment This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months. To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand c

📌 Technical Business Analyst (Willoughby)
🏢 eHealth NSW
📍 Willoughby