Job Type:

Part-Time, min 2 days per week (includes Sundays)

Reports to:

Sales, Trade and Commercial Manager

About INARTISAN We are a design-led business that enhances lives by bringing people closer to art and nature. Our commitment to delivering exceptional customer experiences and our passion for creativity drive everything we do. Join us in shaping how customers interact with our brand in our showroom - an environment that physically reflects our values.

Role Objective We are seeking a part-time Showroom Sales Consultant to provide warm, professional service to our retail and trade customers. Reporting to the Sales, Trade and Commercial Manager, you will be responsible for building product knowledge, maintaining the showroom workplace, and supporting customers through the sales journey; from initial enquiry through to order placement. During quieter times in the showroom, you will be assisting with the maintenance of our social media channels.

Key Responsibilities

Customer Service and Sales:

Consult with customers to understand their needs, offer credible design led recommendations, giving them confidence to choose INARTISAN

Build and maintain relationships with retail and trade clients, encouraging repeat business

Manage customer enquiries via email, phone and in person, ensuring prompt and professional responses

Process quotes and orders through Shopify and customer management systems

2.Product Knowledge:

Develop a thorough understanding of INARTISAN products, including materials, customisation options and applications

Stay updated on new product releases and communicate product information accurately to customers

3.Showroom Management:

Maintain showroom presentation, ensuring the space is clean, organised and aligned with the brand's design aesthetic

Handle showroom opening and closing procedures





Update stock levels in the showroom, ensuring product availability

4.Administration:

Utilise the customer management system to log enquiries, manage follow-ups and track sales activity

Support order processing and documentation for both retail and trade projects

Maintain showroom information, including pricing and marketing materials

5.Social Media

Implement social media posts

Work with management team to plan social content calendar

What You'll Bring

Experience in a customer service or retail role, preferably in design, homewares or furniture

Strong interpersonal skills with the ability to engage and build rapport with customers

Excellent organisational skills with attention to detail

A passion for design and home interiors, with a willingness to build deep product knowledge

Qualifications in Interior Design or related fields, or social media marketing

Key Attributes

Customer-focused: A commitment to providing exceptional customer experiences

Detail-oriented: Strong attention to showroom presentation and product information

Collaborative: Ability to work closely with the wider team

Proactive:Takes initiative in identifying opportunities to improve the customer experience

What We Offer

A beautiful showroom environment in Rosebery Engine Yards

The opportunity to work with handcrafted furniture, art and homewares

A collaborative and creative team culture

Staff discounts on INARTISAN products

Part-time hours with opportunities to increase

INARTISAN Values & Behaviours

One brand, one experience, and one unified business

Be delightful in every interaction with customers and colleagues

We anticipate customer needs to provide an exceptional customer experience at all times

Demonstrate proactivity in all internal and external engagements

We hold creativity above all else

📌 Showroom Sales Consultant with Social Media Responsibilities. (Sydney)
🏢 Inartisan
📍 Sydney