Client Services & Project Coordinator
Global Mobility & Employment Services | ANZPEO

Location: Remote – Australia-wide (Greater Sydney preferred)
Employment: Full-time preferred, with flexible hours available
Work arrangement: Fully remote

About ANZPEO
ANZPEO provides Employer of Record (EOR), employment, payroll and global mobility solutions across Australia and New Zealand.

We work with international businesses to help them employ, relocate and manage employees across both countries, providing practical support with employment arrangements, visa sponsorship, payroll and compliance.

We are a growing business with a collaborative, hands‐on team, and we're looking for someone who enjoys taking ownership, building client relationships and keeping things running smoothly.

About the Role
We're looking for a highly organised, proactive and personable Client Services & Project Coordinator to join our team.

This is a varied, client-facing role suited to someone with experience in project coordination, account management, operations or qualified services administration.

You'll manage multiple client matters from start to finish, coordinate documentation, communicate with stakeholders, track deadlines and ensure each stage of the process is completed accurately and efficiently.

A significant part of the role will involve coordinating visa and sponsorship applications for clients across Australia and New Zealand. Previous visa or immigration experience is not required. We work closely with external immigration lawyers who provide the specialist advice, while you'll be responsible for coordinating the process and ensuring matters progress smoothly.





You'll report directly to the Director/Founder and work closely with clients, employees, immigration lawyers and our internal HR and payroll teams.

This is a fully remote role, with Greater Sydney preferred. Our head office is on Sydney's Northern Beaches, and occasional travel may be required for interstate employees.

Full-time availability is ideal, although we're open to shorter working days or school-hours arrangements across five days per week for the right candidate.

Key Responsibilities

Client & Account Management

- Act as a key point of contact for clients, applicants and external service providers.
- Build and maintain strong, professional client relationships.
- Manage client enquiries, requests and ongoing communication.
- Provide regular updates on progress, timelines and outstanding requirements.
- Proactively follow up with stakeholders to keep matters moving.
- Deliver a positive, professional and responsive client experience.

Project & Process Coordination

- Manage multiple client projects and administrative processes simultaneously.
- Take ownership of matters from initial enquiry through to completion.
- Coordinate information, documentation, approvals and deadlines.
- Maintain accurate records and track progress using HubSpot.
- Identify outstanding requirements, potential delays and necessary follow-up actions.




- Work with internal and external stakeholders to ensure processes are completed efficiently.

Visa & Global Mobility Coordination

Full training and support will be provided.

- Coordinate Australian and New Zealand visa and sponsorship matters alongside external immigration lawyers.
- Collect and organise required information and supporting documentation from clients and applicants.
- Liaise with immigration lawyers to understand application requirements and next steps.
- Track application progress, key milestones and deadlines.
- Coordinate Labour Market Testing requirements, including job advertisements and supporting documentation where applicable.
- Maintain accurate visa records and monitor upcoming expiry and renewal dates.
- Communicate application progress and requirements clearly to clients and applicants.
- Specialist immigration advice is provided by our external immigration professionals. This role focuses on coordination, communication and process management.

Employment Documentation & Administration

- Collect information required for employment contracts and client agreements.
- Prepare and coordinate employment documentation using established templates and internal procedures.
- Assist with Project Agreements, Master Service Agreements and other client documentation.
- Manage electronic signatures and maintain accurate records.
- Coordinate with HR and payroll teams to support employee onboarding.
- Assist with invoices, government charges and third-party service fees where required.

General Operations Support

- Assist with improving internal processes, systems and workflows.

📌 Client Services (Adelaide)
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📍 Adelaide