Job Title

Remote Travel Consultant

Location

Remote

Contract Type

Full-time, Part-time (Type:part time,full time)

Key Responsibilities

- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post-travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
- Assist clients with questions and travel updates.
- Provide destination insights and requirements.
- Confirm itineraries and travel details.
- Offer proactive communication and support.
- Plan and customize travel itineraries including airline, car rental, cruises, resorts, hotels, amusement parks, concert and sporting event tickets, and other tours & activities.
- Provide travel advice and recommendations.
- Handle bookings and reservations.
- Manage customer relationships.
- Stay updated on travel trends.
- Process payments on behalf of your clients to secure reservations.
- Maintain relationships with industry specific vendors and suppliers.
- Attend ongoing trainings to maintain and increase knowledge within the industry.
- Provide superior customer service to clients.
- Provide details to clients regarding any required travel documents such as passports or visas.
- Guide clients through destination selection and trip planning.
- Develop and publish travel-related content across platforms.
- Educate audiences about travel opportunities and promotions.
- Support booking processes and post-travel follow-ups.




- Implement marketing strategies to attract and retain clients.

Benefits

- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.
- Guaranteed Earnings for your first six months – providing financial security whilst you establish your own database of curated clientele.
- Uncapped Earnings with a base wage + commissions – currently annual average earnings of $110,000 OTE including super across the brand.
- Luxury travel industry perks – there's no better way to recommend premium product than by having experienced it first-hand. Get ready to be invited to try premium air, cruise and land product for yourself. In this calendar year alone 40% of staff have taken an educational trip.
- Quality time with clients – as a Travel Associates consultant we don't service a queue, we meet with our clients at a mutually agreed time in exquisitely designed business locations. We learn about them and form lasting connections to create a travel partnership that is ongoing and repeated.
- Autonomy,



freedom and flexibility – you know how you work best and what it takes to be a success. As a Travel Advisor for Travel Associates, you run your day and your client relationships to suit your own unique style.
- Surround yourself with the best in the business – our people are at the top end of the industry. They have admirable knowledge and a comprehensive repertoire of skill, with staff retention at 96% and an average tenure of 15 years in industry.
- Travel Discounts – as a part of Flight Centre Travel Group, travel consultants are extended travel discounts including for family & friends.
- Reward & Recognition – sales incentives, and out of this world global recognition holidays.
- Remote work with schedule autonomy.
- Travel incentives, bonuses and industry perks.
- Advanced training in sales, branding and marketing.
- Mentorship and leadership development.
- Long-term growth opportunities opportunities.
- Exclusive Software Access: our state-of-the-art booking engine outperforms top sites like Hotels.com, Expedia, and Booking.com, saving your clients hundreds of dollars per night.
- Flexible Hours: create your own schedule and work whenever it suits you. You're the boss
- Creating a thriving environment that brings repeat business
- Community- Have the knowledge of peers and Supplier Development Managers to stay at the top.
- Free Travel Opportunities: earn free trips for both business and pleasure as you grow your business.
- Receive personalized job recommendations.
- Receive discounts and travel perks.

What We're Looking For

- Strong written and verbal communication skills.

📌 Remote Corporate Travel Consultant (Canberra)
🏢 American Express Global Business Travel
📍 Canberra