/n Administration Assistant /n The Royal Melbourne Hospital /n Why Join RMH? /n /n

- Full Time, Ongoing | 80 hours per fortnight including ADO

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- Parkville location | Close to public transport

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- Work closely with the Diabetes and Endocrinology Administration Team.

/n /n About the role /n Join the RMH Diabetes & Endocrinology team as an Administration Assistant, providing essential administrative and reception support across the department, with a focus on the Endocrinology Telehealth Rapid Access Clinic Service (Endo-TRACS). /n Working closely with clinicians and the broader administration team, you will coordinate patient bookings and enquiries, maintain accurate records and support efficient clinic workflows. This is a collaborative role contributing to timely, patient-centred care for people accessing Diabetes & Endocrinology services. /n Key Accountabilities /n /n

- Provide safe, efficient and person-centred administrative support to consumers and teams.

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- Work collaboratively with colleagues, patients, carers and health professionals.

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- Maintain accurate records, complete required training and work within scope and policy.

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- Contribute to risk management, safety, continuous improvement and service initiatives.

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- Promote a respectful, inclusive and psychologically safe workplace, supporting team performance and wellbeing.

/n /n About You /n You are a customer-focused administrator with experience in a patient-facing environment and a commitment to The Melbourne Way. /n You bring: /n /n

- At least 12 months’ experience in a patient or customer service environment.

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- Excellent communication, interpersonal and information technology skills.

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- Confidence working with electronic medical record systems, with EPIC experience desirable.

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- A collaborative, patient-centred approach and commitment to quality service.

/n /n Benefits of Working at RMH /n /n

- Meaningful Work

/n Make a real difference in the lives of patients, families and our community.

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- Career Growth

/n Access learning, development,



and diverse career opportunities.

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- Supportive Culture & Belonging

/n Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.

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- Innovation

/n Help shape the future of healthcare through research, technology and new models of care.

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- World-Class Excellence

/n Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.

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- Enjoy outstanding employee benefits

Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).

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- Work in the Parkville Precinct

Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

/n /n Interested? /n Click Apply to submit your application, please include a cover letter and resume. /n Please click on apply to see the Position Description /n Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled. /n /n /n All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check. /n The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve. /n RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards. /n As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging.

We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation. /n

📌 Administration Assistant (Melbourne)
🏢 Royal Melbourne Hospital
📍 Melbourne