At ICC Sydney, Australia's leading convention, exhibition and entertainment precinct, we're more than just a world class venue and brand - we're a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you'll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.

The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney, as part of the Public Private Partnership (PPP) delivering ICC Sydney, includes the architectural landmark - The Cutaway, as part of the PPP portfolio. With its striking architecture and prime location in the heart of Barangaroo, The Cutaway is a premium stage for festivals, immersive experiences, corporate launches, exhibitions, gala dinners and creative industry showcases - making it an extraordinary location for our team members to work.

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don't hesitate to reach out to our team at [email protected] or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

About this opportunity

We are looking for an enthusiastic and detail-oriented Advisor, People Operations to join our award-winning People and Culture team and be responsible for managing all HR transactional queries for the business.

The Advisor, People Operations has a supervisory responsibility for ensuring the People Operations team supports the People and Culture team and ICC Sydney business units, delivering consistently high levels of HR support and advice while driving continuous improvement initiatives and effectively managing compliance.

In this role, you will;

- Responsible for the delivery of the HR support and contact centre functions. Field Tier 1 and 2 HR queries and provide triage services for all other queries. Service management via service now ticketing and an operational call centre.
- Oversee the delivery of the HR administration requirements throughout the employee life cycle with a continuous improvement lens.
- Support the onboarding and offboarding process for all ICC Sydney team members, including the delivery of orientation,



induction and plans that facilitate a smooth transition into and out of the business.
- Oversee and assist in the delivery of bulk recruitment services to the business and provide the administrative and organisational service for the overall recruitment function. This includes all contracts, letter development, organisational charts, position descriptions, job ads and interview guides.
- Champion the HR compliance and audit effort to ensure ICC Sydney people data is protected and risk is minimised. Ensure active, timely and accurate people records are maintained.

Why ICC Sydney? ICC Sydney offers more than just a job - we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.

As part of our team, you'll help deliver unforgettable events and experiences while enjoying a range of exceptional benefits, including:

- Free and fresh daily meals.
- Heavily discounted car parking and onsite dry cleaning.
- Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
- Purchased leave, novated leasing and salary sacrificing options.
- Access to exclusive health insurance offers and an executive superannuation arrangement.
- Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
- Access to discounted or complimentary event tickets.
- A coffee and pastry on us, on your birthday.
- Regular career development and learning opportunities.
- We encourage your work life balance and offer flexibility to suit you.
- As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
- CBD location close to public transport and in the heart of the Darling Harbour precinct.





ICC Sydney is committed to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse, passionate team drives a culture of collaboration, inclusion and service excellence. Required Skills & Experience:

You will be a true People and Culture generalist, who is approachable to all levels of the business as well as being adaptable and able to handle changing priorities and tasks. This is a fast-paced and highly varied role which requires a go-getter, with a positive attitude and willingness to learn.

Ideally, you would have a minimum of 2 years' experience in a Human Resources generalist function with competency in most areas outlined above as well as a tertiary qualification in Human Resources or a related business discipline.

Experience working within the Hospitality/Events/Retail industry would be advantageous, however not essential.

Don't be discouraged if your experience doesn't perfectly align with every requirement. We're open to developing the right person and encourage applications from candidates who are eager to learn and grow.

What to expect next

If this sounds like the right role for you, we look forward to receiving your application.

At ICC Sydney, we trust your resume covers your skills, but we're also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.

To be eligible for employment you must have valid working rights in Australia.

Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.

📌 Advisor, People Operations (Sydney)
🏢 International Convention Centre Sydney (ICC Sydney)
📍 Sydney