Repair Coordinator – Insurance Repairs

Hemmant, Brisbane | Full-Time Are you highly organised, a great communicator and someone who takes pride in getting things done?

We're a family-owned and managed building business with a robust reputation across the insurance industry, and we're looking for a Repair Coordinator to join our insurance repairs team.

You'll play a key role in keeping residential insurance repairs on track, working closely with our customers, insurance partners, supervisors and trade network.

This is a busy, varied role where your ability to stay organised, solve problems and keep things moving will make a real difference.

The Role

You'll manage a portfolio of insurance repair jobs from approval through to completion, supported by our on-road Supervision team.

Your responsibilities will include

- Coordinate trades, appointments and repair schedules to keep jobs progressing
- Proactively manage your portfolio, identifying delays and finding solutions to keep repairs moving
- Maintain clear, regular communication with customers, insurers, supervisors and subcontractors
- Prepare and manage job documentation, including progress and final invoicing
- Keep job records, updates and client portals accurate and up to date
- Deliver a positive customer experience, particularly for people navigating the challenges of property damage
- Support the wider team when needed

What We Offer

- Competitive salary based on experience
- Full-time, long-term opportunity with an established business
- Comprehensive training and supportive onboarding
- A collaborative team that genuinely supports one another




- Access to Perkbox, offering hundreds of employee discounts, benefits and rewards
- A role where your contribution is valued and makes a real difference

About You

We're looking for someone who is proactive, organised and comfortable managing multiple priorities in a fast-paced environment.

You'll bring

- Strong administration, coordination and time management skills
- Excellent communication skills and a professional, customer-focused approach
- Confidence managing multiple jobs, deadlines and competing priorities
- Exceptional attention to detail and accurate record-keeping
- Confidence using Microsoft Office, particularly Outlook, Word and Excel
- A solutions-focused attitude and the initiative to follow things through
- The ability to work both independently and as part of a team

Experience in insurance repairs, construction administration, trade scheduling or claims coordination would be highly regarded. If you've got the right attitude, strong coordination skills and a willingness to learn, we'd love to hear from you.

Why One Solution?

We're large enough to offer stability, established systems and opportunity, but still family-owned and managed. We value teamwork, integrity and people who take pride in doing their job well. You'll be part of a supportive team that works together to deliver quality outcomes for our customers and clients.

Location: Hemmant Head Office, conveniently located just off the Gateway Motorway.

If you're looking for a role where you can take ownership, stay challenged and be part of a great team, apply today!

📌 Building Repair Coordinator (Hemmant)
🏢 One Solution Building Services
📍 Hemmant