The Outperformer is an award-winning consultancy helping business owners build stronger businesses and achieve the life they want to lead, creating a positive impact for their families, teams, customers and communities.

As the Business Advisory lead, you'll lead our advisory team and client portfolio, building high-performing advisors, strong client outcomes and lasting partnerships. You'll combine hands-on advisory with team leadership and represent The Outperformer through workshops, events and business relationships.

KEY RESPONSIBILITIES

- Advisory Leadership & Delivery
- Own advisory quality and performance, embedding our frameworks and setting transparent standards for delivery and client outcomes.

- Coach and develop advisors through mentoring, case reviews and shared learning, addressing capability gaps and underperformance.

- Oversee advisor capacity, client allocation and recruitment needs to support sustainable growth.

- Manage an initial portfolio of five clients, balancing delivery with leadership, workshops and events.

- Guide clients through diagnostic assessment and planning into suitable ongoing advisory partnerships, agreeing scope and commercial terms.

- Help clients execute their plans and improve performance across strategy, leadership, people, marketing, sales, finance and operations.

- Client Experience & Customer Success
- Own the health of the full client portfolio, ensuring clients experience consistent value throughout their engagement.

- Strengthen the client journey from sales handover and onboarding through to ongoing advisory and long-term partnership.

- Monitor client progress and proactively resolve engagement, payment and retention risks with advisors and key stakeholders, ensuring timely action and follow-through.

- Business Workshops & Public Representation
- Lead a regular cadence of practical workshops with Marketing, Sales and the Business Manager, demonstrating our expertise and generating qualified opportunities.





- Build relationships with chambers of commerce, industry associations and business communities alongside the Founder/CEO and Sales.

- Mentor advisors to build their professional presence, represent The Outperformer and grow their client portfolios.

KEY OUTCOMES / SUCCESS MEASURES
- High-performing advisors delivering consistent quality and measurable client progress.

- Strong client satisfaction, engagement and long-term retention.

- Timely resolution of client concerns, payment issues and portfolio risks.

- Sustainable advisor portfolios and effective transitions into ongoing advisory.

- Valuable workshops and relationships generating qualified opportunities.

SKILLS, EXPERIENCE & CAPABILITIES
- Significant experience in business advisory, consulting, coaching or senior commercial leadership.

- Proven ability to develop experienced professionals and manage performance.

- Strong commercial judgement across revenue, profitability, cash flow and business growth, with a track record of helping business owners achieve results.

- Excellent coaching and relationship management skills, including resolving complex client issues.

- Experience improving client experience, retention and portfolio performance.

- Confidence facilitating workshops and representing a business publicly.

- A practical, accountable approach to leading within a remote team.

- Experience owning, operating or scaling a business is highly regarded.

WORKING WITH THE OUTPERFORMER

We offer a flexible, work-from-home environment where you can deliver great results while making space for what matters in your life. We value work-life balance, built on trust, proactive communication and accountability. You'll thrive here if you take initiative, own your outcomes and work independently. Your day is yours to own, built around team rhythms and your clients' needs.

APPLY

Please use the application process to submit your resume, career achievements and any other relevant insight that helps our team learn about you. We will be in touch to book in interviews with selected candidates.

📌 Business Advisory Lead (Sydney)
🏢 The Outperformer
📍 Sydney