Introduction

- Salary - depending on experience.
- Incentive Payment - eligible to participate in the Company’s incentive scheme.
- Development - ongoing upskilling, professional development, and internal opportunities.
- Continuous Improvement - offer improvement ideas and be a part of cross functional teams.
- PerkBox - access to a wide range of discounts and benefits through Perkbox.
- Location - Somersby NSW based, close to the Gosford freeway exit on the toll-free M1.

Delta Laboratories is a highly successful Australian business located in Somersby on the Central Coast. For over 40 years, we have partnered with some of Australia’s most ambitious beauty and wellness brands to bring high-quality products to market. We work closely with our partners across product development, manufacturing and growth, building long-term relationships grounded in quality, responsiveness and commercial outcomes.

With more than 120 employees across multiple disciplines, we foster a culture that values collaboration, innovation and internal development.

Our commitment to Sustainability ensures we proactively reduce our ecological footprint while continuously improving our practices to protect and preserve the environment for future generations.

Description

What is the role?

We are currently seeking a Business Development Coordinator, for a proactive, client-facing role focused on supporting business growth by following up new enquiries, engaging prospective clients and qualifying potential business opportunities. This is a hands-on role with responsibility for independently progressing allocated customer enquiries and projects.

You will often be the first point of contact for prospective clients, using phone and email conversations to understand their requirements, assess whether there is a strong fit with our capabilities and ensure suitable opportunities continue to progress, while taking ownership of follow-up actions and coordinating with internal teams. You will:

- Proactively follow up new business leads,



website enquiries and prospective clients, primarily through phone and email.
- Conduct initial discussions with prospective clients to understand their business, product requirements, timelines and commercial needs, taking ownership of allocated enquiries through the coordination of sampling, quotations and ongoing customer follow-up.
- Qualify new business opportunities and determine their suitability before progressing them to the appropriate internal team.
- Build rapport with prospective clients and maintain regular contact to keep opportunities moving through the sales pipeline.
- Build strong relationships with prospective and existing clients while providing a professional and responsive experience.

You’ll be confident picking up the phone, enjoy speaking with people and is naturally curious about their business and what they are trying to achieve. You will be comfortable asking questions, following up consistently and keeping opportunities moving.

Skills and Experiences

To be successful in the role, you will have:
- Excellent communication skills and confidence engaging prospective clients over the phone.
- Ability to ask effective questions and qualify client needs and commercial opportunities.
- Strong relationship-building and stakeholder engagement skills.
- Ability to manage multiple leads, opportunities and follow-up actions simultaneously.
- Demonstrated experience independently managing customer relationships, projects or commercial opportunities.
- A proactive, solutions-focused approach with the confidence to make decisions and know when to escalate.
- Previous experience in BD, sales coordination, or lead generation would be highly regarded.

An immediate start is available for the right candidate. If you enjoy speaking with clients, following up opportunities and playing an active role in growing recent business, this is an excellent opportunity to join a growing and innovative Australian organisation. Submit your application today.

If you would like to discuss the role in more detail, please contact HR on 02 4340 0200.

📌 BUSINESS DEVELOPMENT COORDINATOR (Central Coast Council)
🏢 Delta Laboratories
📍 Central Coast Council